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Saffron Building Society: Savings reviews

4.85
Based on 7,537 reviews, last reviewed 2nd Oct 2026
2% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Audley end tour guides very knowledgeable and enthus... Audley end tour guides very knowledgeable and enthusiastic about their work,made for an interesting afternoon.The Saffron staff were well organised an... Read more Reviewed on: 2nd October 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7538)

Really good customer service, very happy when served...

5
Really good customer service, very happy when served at Royston. Have been with Saffron a very long time, I would have liked to have given 10 stars. Reviewed on: 23rd September 2026

Cassie told me about the new rates and switched my a...

5
Cassie told me about the new rates and switched my account for me. Very happy with the service. Thank you x Reviewed on: 23rd September 2026

Harvey has switched my account into the new Online b...

5
Harvey has switched my account into the new Online bonus saver - quick and easy and always friendly Reviewed on: 23rd September 2026

I didn't know it was so easy to sort out my accounts.

5
I didn't know it was so easy to sort out my accounts. Thank you Dan j for patiently helping me Reviewed on: 23rd September 2026

Rates are fantastic and really pleased with Harvey a...

5
Rates are fantastic and really pleased with Harvey alerting me to the new rates. I have the online Bonus saver and am over the moon with it Reviewed on: 23rd September 2026

Josh Hutchison was very helpful

5
Josh Hutchison was very helpful and patient problem solving when the site was not recognising my password. Additionally it was very easy to phone in and speak to someone, and someone at that who could speak clear English. Reviewed on: 22nd September 2026

Very good,very professional and staff helpful

5
Very good,very professional and staff helpful Reviewed on: 22nd September 2026

opened a kids account in branch and was given a good...

5
opened a kids account in branch and was given a goodie bag which my grandson was extremely happy about. very straight forward process made very easy by Cassie. Reviewed on: 22nd September 2026

Lovely cheerful, helpful service from Justine.

5
Lovely cheerful, helpful service from Justine. Debbie was also very helpful and informative. Reviewed on: 22nd September 2026

I used to use Saffron Walden branch until I moved to...

5
I used to use Saffron Walden branch until I moved to Haverhill several years ago. Staff are always there to listen to me and are friendly and helpful Reviewed on: 22nd September 2026

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