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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5474 reviews)

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4.70

Based on 5,474 reviews, last reviewed 5th Jan 2026

8% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Advice about resetting password I was given very helpful (and patient) advice by Sophie Nuttall when I was attempting to unlock my account and reset my password Reviewed on: 5th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5474)

No queues today in branch, happy with the service r...

No queues today in branch, happy with the service received in Haverhill Reviewed on: 4th December 2025

10/10 service from the Brentwood branch.

10/10 service from the Brentwood branch. Reviewed on: 4th December 2025

Kind helpful and polite and friendly

Kind helpful and polite and friendly Reviewed on: 4th December 2025

Great service, always accommodate me in the Ware bra...

Great service, always accommodate me in the Ware branch. Jake is an excellent young man. Reviewed on: 4th December 2025

I spoke to Charlotte.

I spoke to Charlotte. I did not have to wait long. Charlotte was clear, pleasant and very helpful. Reviewed on: 3rd December 2025

Always been plain sailing with isa great company

Always been plain sailing with isa +++ great company Reviewed on: 3rd December 2025

Very handy having a local branch in Brentwood.

Very handy having a local branch in Brentwood. The rates have became competitive, and the staff are very friendly and helpful. Max helped me with maturities and an ISA transfer Reviewed on: 3rd December 2025

I come into the Brentwood branch monthly and Max alw...

I come into the Brentwood branch monthly and Max always knows what I want to do without me even asking. Reviewed on: 3rd December 2025

It's lovely to come into the Brentwood branch and sp...

It's lovely to come into the Brentwood branch and speak to a human being. I have been seeing Max constantly and never run out of things to talk about, just a shame the branch is closed a few times unexpectedly Reviewed on: 3rd December 2025

We haven't been in branch for a while but it's an ab...

We haven't been in branch for a while but it's an absolute joy to see Max. Conversation is friendly and a joy, always asking how we are Reviewed on: 3rd December 2025

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