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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5499 reviews)

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4.71

Based on 5,499 reviews, last reviewed 10th Jan 2026

14% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Phoned this morning. Phoned this morning. The phone was answered promptly by Sophia who was extremely helpful, friendly, polite and professional and dealt with my query ve... Read more Reviewed on: 10th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5499)

Staff were super happy to help me, felt very at ease...

Staff were super happy to help me, felt very at ease and comfortable, thanks Kyle and Chelsea! Reviewed on: 6th December 2025

Very polite and cheerful service from Kyle and Chels...

Very polite and cheerful service from Kyle and Chelsea in the Colchester branch this morning. Reviewed on: 6th December 2025

Outstanding Service!!

Truly impressed with the level of speed and service. Special shout out to Alistair and Lewis; they were amazing!! Reviewed on: 5th December 2025

Having had a problem in trying to use the website i1...

Having had a problem in trying to use the website i1 site was unable to progress my options I telephoned and spoke a member of staff who was help full and polite in a very short time. Reviewed on: 5th December 2025

As an elderly customer with mobility issues I found...

As an elderly customer with mobility issues I found christine very helpful on the phone helping me send cheques to charities Reviewed on: 5th December 2025

Thank you for helping me renew my ISA evie was polit...

Thank you for helping me renew my ISA evie was polite and friendly while helping me and did it nice and quick Reviewed on: 5th December 2025

Judy was very polite and helpful when sorting out my...

Judy was very polite and helpful when sorting out my new account she did it straight away Reviewed on: 5th December 2025

Sophia was a gem.

Sophia handled my query fantastically. Polite, efficient, knowledgeable - just what you'd hoped for! Reviewed on: 5th December 2025

10 out of 10 seeing kyle at Colchester branch excell...

10 out of 10 seeing kyle at Colchester branch excellent and extremely efficient. Phone service is excellent with a fast answer. Thetreatment is the best we get from any other provider Reviewed on: 5th December 2025

10 out 0f 10 - excellent.

10 out 0f 10 - excellent. Extremely efficient phone service is excellent with fast answering the treatment is better than any other we get Reviewed on: 5th December 2025

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