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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5513 reviews)

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4.71

Based on 5,513 reviews, last reviewed 13th Jan 2026

9% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Zoe review Everything managed politely and effeciently Reviewed on: 13th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5513)

Helpful staff

I was helped over the phone with transferring money and the whole process was straightforward and stress-free. Zoe was friendly, patient and explained everything clearly. Excellent customer service — it really made a difference. Thank you! Reviewed on: 10th December 2025

Spot on service from the Brentwood branch.

Spot on service from the Brentwood branch. Reviewed on: 10th December 2025

Very helpful assistant at the Halstead branch - stuc...

Very helpful assistant at the Halstead branch - stuck with the society for many years as I have always received excellent service- served by Ally Reviewed on: 10th December 2025

NEEDED TO DEAL WITH MY MATURITY OPTIONS AND WAS NOT...

NEEDED TO DEAL WITH MY MATURITY OPTIONS AND WAS NOT SURE IF I NEEDED AN APPOINTMENT. Reviewed on: 9th December 2025

Handy being open on the high street, beeb coming to...

Handy being open on the high street, beeb coming to Halstead for years and always good Reviewed on: 9th December 2025

Very helpful service at Halstead served by Lyn today

Very helpful service at Halstead served by Lyn today Reviewed on: 9th December 2025

Quick response and Very helpful customer service staff.

Very helpful customer service staff. Nice to speak to a human. No wait time and I got everything sorted out. Reviewed on: 9th December 2025

Came into Royston this morning as needed to transfer...

Came into Royston this morning as needed to transfer some money into my bank Reviewed on: 9th December 2025

Been members for a long time and the staff are alway...

Been members for a long time and the staff are always excellent at Hasltead, friendly and polite1 Reviewed on: 9th December 2025

A Very good experience with staff at Bishops Stortford

A Very good experience with staff at Bishops Stortford Reviewed on: 8th December 2025

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