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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6391 reviews)

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4.76

Based on 6,391 reviews, last reviewed 16th Apr 2026

97% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

Zoe was very patient and helpful

Zoe was very patient and helpful it getting me back on line. Reviewed on: 10th March 2026

Very good at keeping us to date.

Very good at keeping us to date. Reviewed on: 10th March 2026

Reliable and can also come in to branch and never le...

Reliable and can also come in to branch and never let us down! Reviewed on: 10th March 2026

Really friendly staff - can speak to a person...

Really friendly staff and you can speak to a person very quickly - they are helpful and allow you to transact business over the telephone. A really useful service without call centres and long queue waits. Reviewed on: 10th March 2026

Very professional and pleasant experience from start...

Very professional and pleasant experience from start to finish. Reviewed on: 10th March 2026

Service was great

The lady on the phone (Florrie Gray) dealt with my query quickly and professionally. This included setting me up with a higher interest rate savings account. She also passed on my details to obtain further information for my will, which was very much appreciated. Reviewed on: 9th March 2026

Policies maturity.

Met to discuss our policies and there maturity. Treated with respect and understanding. All staff were professional and polite. Reviewed on: 9th March 2026

Helpful and efficient service

The staff member I spoke to was helpful, pleasant and efficient. She resolved my query on my account which I hadn't used for a while. I didn't wait very long for a reply and she was patient with my lack of IT skills. Reviewed on: 9th March 2026

Jodie was very efficient and helpful.

Jodie was very efficient and helpful. A pleasant experience Reviewed on: 9th March 2026

An excellent service.

An excellent service. Particularly nice to be able to speak to someone directly, especially when the person is professional, efficient and coherent (something of a very welcome novelty and much appreciated). Reviewed on: 9th March 2026

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