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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6698 reviews)

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4.83

Based on 6,698 reviews, last reviewed 2nd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service by Zoe I spoke with Lady called Zoe today who helped me with unlocking my account as I entered my password wrong to many times. it was the best customer serv... Read more Reviewed on: 2nd June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6698)

I can really recommend saffron building society

I can really recommend saffron building society Reviewed on: 24th April 2026

Everytime i've had a problem, the live chat has been...

Everytime i've had a problem, the live chat has been so helpful! Especially my man lewis hemingway. Even wished me a lovely weekend Reviewed on: 24th April 2026

Professional telephone help with savings account.

Zoe Collins set up my new members regular savers account via a telephone conversation. I like to have money transferred from my maturing savings account to start the new account and I wasn't sure how to do this. Reviewed on: 24th April 2026

Best building society.

Clean, surrounding,,and friendly helpful staff. Reviewed on: 23rd April 2026

Friendly and professional.

Friendly and professional. Very helpful when I was trying to.open my son's first savings account. Reviewed on: 23rd April 2026

A friendly local building society

A friendly local building society. It is easy to ring customer services and to talk to a real person. I feel valued as a customer. Good interest rates and a choice of savings accounts. Reviewed on: 22nd April 2026

My experience with Saffron Building Society is excel...

My experience with Saffron Building Society is excellent, because they offer w wide variety of products, their interest rates are competitive, they're easy to deal with, they have good customer service staff if I need help with anything, they're easily accessible via branches, etc, and they're a trustworthy company. Reviewed on: 22nd April 2026

Zoe was extremely helpful, friendly and professional...

Zoe was extremely helpful, friendly and professional and solved my issue. Reviewed on: 22nd April 2026

Second to none

Zoe Collins provided an excellent service. Very professional and knowledgeable in her approach to my wife and me. Able to resolve the difficulty we were having with our account in a timely but relaxed way. The issue was resolved to our satisfaction very effectively. Thankyou Zoe. Reviewed on: 22nd April 2026

Helpful branch being located in the library

Helpful branch being located in the library combines two jobs in one location. Reviewed on: 22nd April 2026

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