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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6698 reviews)

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4.83

Based on 6,698 reviews, last reviewed 2nd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service by Zoe I spoke with Lady called Zoe today who helped me with unlocking my account as I entered my password wrong to many times. it was the best customer serv... Read more Reviewed on: 2nd June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6698)

Such polite and helpful staff, great savings product...

Such polite and helpful staff, great savings products and easy to access personal contact in our newly opened branch at our local library Reviewed on: 22nd April 2026

Zoe Collins is a total credit to Saffron.

Zoe Collins is a total credit to Saffron. She listened, understood and went above and beyond to not only help with my query but make me feel like a really wonderful human! Thank you Reviewed on: 22nd April 2026

Small savings with interest rates are very encouraging

Calm, patient and clear customer telephone contact. Small savings with high interest rates are encouraged Reviewed on: 21st April 2026

STAFF ARE ALWAYS VERY HELPFUL AND WILLING TO HELP

STAFF ARE ALWAYS VERY HELPFUL AND WILLING TO HELP Reviewed on: 21st April 2026

An absolute dedicated team either over the phone or...

An absolute dedicated team either over the phone or in person to give you the help needed or the best advice on your Account! Reviewed on: 21st April 2026

Brilliant Building Society that deserves recognition :)

My experience of Saffron has always been good. The user interfaces are pleasant and the customer service is lovely. Reviewed on: 21st April 2026

Saving for the future

Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

Saffron Building Society has offered the best intere...

Saffron Building Society has offered the best interest rate of the market for regular savers accounts! It is easy to open and manage a savings account with them. I have already had several accounts with them. Reviewed on: 21st April 2026

As a charity we are very pleased with the service we...

As a charity we are very pleased with the service we get from Saffron Building Society and the accounts and interest rates. Plus as a local Building Society they have a good knowledge of their customers Reviewed on: 21st April 2026

Saffron offer Excellent service with competitive rates.

Saffron offer competitive rates. Communication and customer service are excellent. Reviewed on: 21st April 2026

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