Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6391 reviews)

View other Saffron Building Society products

4.76

Based on 6,391 reviews, last reviewed 16th Apr 2026

97% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

Verified source

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Savings reviews (6391)

Very good customer service.

Very good customer service. Efficient and very good person at the counter. Great to be able to move and invest money using a local facility. Reviewed on: 9th March 2026

Really helpful team Caroline is always happy to help...

Really helpful team Caroline is always happy to help when I com in to branch Reviewed on: 9th March 2026

Cash ISAs

I spoke to Zoe this morning (09.03.26). What a lovely knowledgeable person! I had various questions and get a little muddled on the telephone and she was terrific. She didn't make me feel hurried and I felt valued as a customer. She calmly and very nicely took me through all the options and, after that conversation, it's made me even more certain that I want to stay with Saffron. You are very lucky to have her as a member of the Saffron team. Reviewed on: 9th March 2026

We have several accounts and have always found the...

We have several accounts and have always found the advice very helpful and the staff are very friendly Reviewed on: 7th March 2026

Very Smooth and helpful - great appointment with Andy

Very Smooth and helpful - great appointment with Andy who explained everything in great detail. Reviewed on: 7th March 2026

Very helpful and patient

The guy we spoke to was both helpful and patient and understood our needs. He was also very knowledgeable Reviewed on: 6th March 2026

Your website is slow and not user friendly.

Your website is slow and not user friendly. You send out emails too early about maturing accounts but then cannot set the maturity instructions. Sophia sorted me out but it was not possible online. Reviewed on: 6th March 2026

Superb Customer Service!

I requested a call back from the Saffron Building Society on the 5th March 2026 as I needed a little assistance completing a new account application form. I received a call from the Customer Support Team the following morning and spoke to Chi. What followed was a pleasant, unhurried and extremely informative conversation. At no point did I feel I was taking up too much of Chi's time and she was happy to explain, in as much detail as was required, what I needed to do in order to complete the application process. Really excellent advice throughout. Chi also took the trouble to explain that I could get further help and advice, either from within the Saffron Building Society or from an external partner, if I was unsure which product to choose from an excellent range. On the basis of Chi's advice I completed the application without any issues at all within about 5 minutes. Thereafter, within approximately an hour, I received emails confirming how the account I chose should be operated and also account details. This is banking at its best and proves to me that building society accounts are so much more user friendly than standard high street bank accounts where the personal touch appears to have completely disappeared. A big thank you to Chi for her time and patience when I spoke to her on the phone this morning. I look for forward to many years of banking with the Saffron Building Society. Reviewed on: 6th March 2026

I called to discuss existing account and opening new...

I called to discuss existing account and opening new Savings account . Spoke to Ian Grogan who was polite, knowledgable and very helpful with a can of attitude . Reviewed on: 6th March 2026

Always polite, always quick and good rates in the Br...

Always polite, always quick and good rates in the Braintree branch. I have been with the Saffron Building Society for many years. Reviewed on: 6th March 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from 1st Class Credit Union 5.00 from 16 reviews
Savings
from M for Money Credit Union 4.76 from 38 reviews
Savings
from Monument 4.94 from 1694 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.66 from 1005 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub