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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6391 reviews)

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4.76

Based on 6,391 reviews, last reviewed 16th Apr 2026

97% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

Excellent help over phone

I was confused about what to do with the money in a 1-year bond when it matured. The web site wasn't helpful but I received excellent help from Sarah over the phone. In fact she sorted everything out for me. Reviewed on: 6th March 2026

I S A review 4/3/26

relaxed well informed with no pressure generous with there time and very reassuring and because of our experience encouraged us to invest more of our savings Reviewed on: 5th March 2026

It's rare you get to sit with someone face to face.

It's rare you get to sit with someone face to face. Great service from Dan Reviewed on: 5th March 2026

Excellent and efficient service from Emily

Came in to deposit a cheque and open an ISA. Quick and easy efficient process. Reviewed on: 5th March 2026

Excellent customer service every time

Excellent customer service every time Reviewed on: 5th March 2026

Online access

Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026

All members of staff friendly and helpfull

All members of staff friendly and helpfull Reviewed on: 4th March 2026

The boys at Brentwood are always welcoming

The boys at Brentwood are always welcoming Reviewed on: 4th March 2026

The boys at brentwood are always warm and welcoming.

The boys at brentwood are always warm and welcoming. Reviewed on: 4th March 2026

Solid for savers and borrowers.

This Building Society is a solid basic building society that provides savings accounts and mortgages for working-class people. You are not going to make a profit on your savings or lose any money. Saffron just provides a service that is safe for savers and borrowers. Reviewed on: 4th March 2026

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