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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6698 reviews)

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4.83

Based on 6,698 reviews, last reviewed 2nd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service by Zoe I spoke with Lady called Zoe today who helped me with unlocking my account as I entered my password wrong to many times. it was the best customer serv... Read more Reviewed on: 2nd June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6698)

Excellent Customer Service when opening an ISA accou...

Excellent Customer Service when opening an ISA account last year, also the Interest rate on offer was one of the best for a two year fix. Reviewed on: 21st April 2026

Good products but could be a little more competitive

Good products but could be a little more competitive Reviewed on: 21st April 2026

Excellent customer service

The staff in my local branch of Saffron Building Society are always professional and helpful and give their time to discuss options for making the most out of my savings and the products available. I like that I can just pop in even without an appointment to get advice and always receive excellent service. Reviewed on: 21st April 2026

Super Saffron

Polite helpful staff informative and always reliable Reviewed on: 21st April 2026

Easy and simple

All my interactions with Saffron BS have been easy. Setting up my savings account and using it has been a simple process Reviewed on: 21st April 2026

Great member savings deals and great customer service.

Great member savings deals and great customer service. Stayed with them for many years. Reviewed on: 21st April 2026

Always helpful and give good advice

Always helpful and give good advice on savings and how to make the best of them. Reviewed on: 21st April 2026

Still have my money, relatively easy to access on.

Still have my money, relatively easy to access on.ine Reviewed on: 21st April 2026

My Saffron branch is welcoming and helpful

When I go to the branch, which is still possible, unlike some other building societies, I am received, can sit down if necessary and my reasons for visiting listened to, understood and dealt with in every case. Reviewed on: 21st April 2026

Customer service staff are always helpful and friendly.

Customer service staff are always helpful and friendly. Internet banking can be a bit on the clunky side, it's not intuitive and lacks clear information. Reviewed on: 21st April 2026

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