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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6391 reviews)

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4.76

Based on 6,391 reviews, last reviewed 16th Apr 2026

97% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

The level of service never dips in he Brentwood branch.

The level of service never dips in he Brentwood branch. Amazing service Reviewed on: 4th March 2026

Excellent support from Zoe Collins

Saffron Building Society are offering a two-year Bond with a good interest rate. We had many queries about how to set up such a Bond and how our funds should populate it online. We telephoned the building society and our call was answered by Zoe Collins. Zoe was an excellent member of staff - being very friendly, helpful, knowledgeable, competent and professional. We couldn't have asked for more from one of Saffron's advisers. Reviewed on: 3rd March 2026

Helpful, staff

Ruby and Chi were very helpful when I had a problem with my onlne account Reviewed on: 3rd March 2026

Both Ruby in Colchester and Debbie in Ware have been...

Both Ruby in Colchester and Debbie in Ware have been very helpful when I have made recent phone calls calls….they both are fine ambassadors of Saffron Building Society and I would have no hesitation in recommending this institution to anyone. Thank you. Reviewed on: 3rd March 2026

Saffron delivers first class customer service.

Saffron delivers a first class customer service which responded quickly (same day and within hours) and decisively to the issue I raised. In my experience Saffron are head and shoulders above other financial providers on customer care and a great firm to deal with. Reviewed on: 2nd March 2026

..excellent support

After a short wait my enquiry was dealt with patiently and helpfully. I was talked through resolving being locked out of my account. Reviewed on: 2nd March 2026

Glad to see building societies are still around in B...

Glad to see building societies are still around in Brentwood. Reviewed on: 2nd March 2026

Sunny Successful Saffron Sophia

Saffron, Sophia was extremely helpful and polite. In a world where there is now very few companies giving excellent customer service Saffron really stands out as excellent. Reviewed on: 2nd March 2026

Helpful and knowledgeable as always!

I was struggling with the app and telephoned for help, as usual the support was brilliant. Jodie was knowledgeable and solved the (non)issue immediately as well as actioning what I had been attempting to do. Always a great friendly and personal service. Reviewed on: 2nd March 2026

SOPHIA, Exceptional Staff Member

Good interest rates, excellent staff who are helpful and knowledgeable. Reviewed on: 2nd March 2026

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