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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (6165 reviews)

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4.75

Based on 6,165 reviews, last reviewed 18th Feb 2026

110% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Very nice people and very helpful. Very nice people and very helpful. Reviewed on: 18th February 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6165)

A visit to Saffron Walden Building Society

We were attended to in a courteous and friendly manner and a smile, as usual. Reviewed on: 11th February 2026

New Account via Russell Smith

We were introduced to Russell Smith at one of our charitable business breakfasts, and found him to be very interested and engaged in our work, leading us to open an account. Reviewed on: 11th February 2026

Halstead very helpful helped me sort out my on line...

Halstead very helpful helped me sort out my on line banking Reviewed on: 10th February 2026

Staff are at the heart

Staff are always friendly, patient and helpful. I like that you can go into the Building Society on the High Street but the customer service is equally good. Reviewed on: 10th February 2026

Not Lost That Lovin' Feeling

The whole banking process has gradually 'lost that loving feeling' since the accelerated branch closures of the big five High Street banks. SWBS has managed to retain the common touch and genuinely does feel as if the staff, on the phone or in person, know who you are. This is not taught by script.....this is by example - Good On You, SaffronBS. Reviewed on: 10th February 2026

Got in a muddle with using on line service.

Got in a muddle with using on line service. Jody was very kind and helpful. Reviewed on: 10th February 2026

Friendly building society

The staff are always friendly and so helpful Reviewed on: 10th February 2026

Every time I have rung the people who answer always...

Every time I have rung the people who answer always listen and help me. Customer Service is brilliant. Reviewed on: 10th February 2026

Excellent customer service ..

Excellent customer service and it is wonderful not to be routed via a call centre. he whole of the building society's operation is customer oriented. Reviewed on: 10th February 2026

Very good advice from Jodie.

I gave Jodie all the queries I was concerned about and she gave good clear advice. Reviewed on: 10th February 2026

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