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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6701 reviews)

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4.83

Based on 6,698 reviews, last reviewed 2nd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service by Zoe I spoke with Lady called Zoe today who helped me with unlocking my account as I entered my password wrong to many times. it was the best customer serv... Read more Reviewed on: 2nd June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6701)

Friendly and efficient

I have been a customer for over 5 years. Reviewed on: 21st April 2026

Saffron Savings

I have been saving with Saffron for a good number of years now. I have found them to be an ideal place to put my money. They offer a good selection of accounts to suit a variety of needs always at a competitive rate. I find the regular saver useful to squirrel smaller monthly amounts away. They also sometimes offer special rates for loyal customers which is great as often we find special rates are only for new customers. Reviewed on: 21st April 2026

Very good and polite and helpful

Very good and polite and helpful Reviewed on: 21st April 2026

saving for the future generation

have several savings for my grandchildren. it is fantastic Reviewed on: 21st April 2026

Always so helpful when I phone you and savings rates...

Always so helpful when I phone you and savings rates are always good Reviewed on: 20th April 2026

Saffron Building Society reward loyal savers.

Saffron Building Society reward loyal savers. If you need to contact them by phone, you will speak to a person. They support local community projects, such as the Saffron Walden Building Society Choir. Reviewed on: 20th April 2026

Customer service still exists

Thankfully you still provide the customer service that allows me to come in to the branch annually to close my one fixed a/cs and renew them unlike some other banks and building societies where this has to be done online. Reviewed on: 20th April 2026

Always had very good customer service

Always had very good customer service in the couple of years we have used Saffron Building Society. Range of products and benefits are very good. Reviewed on: 20th April 2026

I have always had excellent service at the Haverhill...

I have always had excellent service at the Haverhill branch and my other account, the online savings account is so easy to use Reviewed on: 20th April 2026

Greak for kids savings, app let's you track the bala...

Greak for kids savings, app let's you track the balance, just what I need Reviewed on: 20th April 2026

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