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Saffron Building Society: Savings reviews

4.82
Based on 6,701 reviews, last reviewed 3rd Jun 2026
48% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The boys in Brentwood are the only reason we come in... The boys in Brentwood are the only reason we come into branch. Max and Dan H are efficient and friendly. Reviewed on: 3rd June 2026
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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6702)

Greak for kids savings, app let's you track the bala...

5
Greak for kids savings, app let's you track the balance, just what I need Reviewed on: 20th April 2026

Very good customer service at the Bishops Stortford...

5
Very good customer service at the Bishops Stortford branch. Always helpful in opening savings and ISAs. Reviewed on: 20th April 2026

Helpful advice from staff on products

5
Helpful informed staff who provide good advice on products and the opportunity to have local contact with branches. Products are flexible to meet different needs and times for us as savers Reviewed on: 20th April 2026

Helpful and informative staff

5
I recently visited my local branch in Colchester as my 1 year savings bond was maturing. The advisor was very helpful, providing me with detailed options so I could decide what the best course of action was for me. I decided to reinvest for a further 2 years as the interest rate was favourable. Reviewed on: 20th April 2026

Customer Service

5
Very good customer service! And always friendly staff at the branches. Reviewed on: 20th April 2026

I have been a saver with Saffron BS for many years.

5
I have been a saver with Saffron BS for many years. They provide excellent customer service, convenient branches and offer competitive rates for savings, with some innovative customer offerings. Reviewed on: 20th April 2026

Good for all

5
Saffron have various easy to understand accounts suitable for everyone. They have good interest rates. The staff are always very helpful and knowledgeable on the phone and in branch. Reviewed on: 20th April 2026

A decent savings rate, easy access and good communic...

5
A decent savings rate, easy access and good communication. This is so appreciated in a world that rarely exceeds expectations Reviewed on: 20th April 2026

The staff especially good.

5
The staff especially good. Plenty of time to chat. Never feel under pressure or feel obliged to do things online. Small and friendly. Everyone has different goals and Saffron understands and helps with this. Reviewed on: 20th April 2026

E-Saver Account

5
E-Saver - easy to navigate online account. Competitive interest rates. Friendly and knowledgeable counter staff. Convenient High Street branch opening hours. Reviewed on: 20th April 2026

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