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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (6009 reviews)

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4.74

Based on 6,008 reviews, last reviewed 9th Feb 2026

85% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

great customer service from Charlotte Hartnell I recently had reason to call for assistance with my online savings account. Charlotte Hartnell provided great customer service. Previously I had a mo... Read more Reviewed on: 9th February 2026

Latest lowest rating:

2

No way to withdraw funds I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including l... Read more Reviewed on: 2nd February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6009)

Saffron Building Society are the best

We have our mortgage with Saffron Building Society and would not go anywhere else. They are helpful and have time to explain any queries we have. We would definitely recommend using them . Reviewed on: 27th January 2026

Excellent rates and service

Some market-leading regular savings plans, a good website and an excellent telephone service. Reviewed on: 27th January 2026

TheExcellent Building Society

The website is easy to use. When I have contacted by phone the staff are very helpful and reassuring. They make me feel valued. Reviewed on: 27th January 2026

Very helpful and very efficient considering i was ne...

Very helpful and very efficient considering i was new to the Braintree branch. Reviewed on: 27th January 2026

Good interest rates.

Good interest rates. Good customer service. Very responsive. Reviewed on: 27th January 2026

The staff are always friendly and helpful.

The staff are always friendly and helpful; the service is always personal. It's also so important to have a branch in the town when so many financial institutions are pulling out of towns. Reviewed on: 27th January 2026

Always a pleasure to deal with everyone- always prof...

Always a pleasure to deal with everyone- always professional and friendly and helpful Reviewed on: 27th January 2026

All my dealings have been dealt with excellently onl...

All my dealings have been dealt with excellently online & by staff Reviewed on: 27th January 2026

My Accounts were easy to open with clear information...

My Accounts were easy to open with clear information throughout. The interest rates are competitive. The account is also easy to manage through an online portal. This is a relatively small Society that is rooted in its communities but it still offers the facilities of much larger institutions. Reviewed on: 27th January 2026

Brilliant customer service.

Brilliant customer service. It is fantastic to have a branch nearby that I can go into to discuss queries face to face. Staff are always knowledgeable and act quickly. I hold multiple savings accounts which have a competitive rate of interest. Reviewed on: 27th January 2026

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