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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.66 (5297 reviews)

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4.67

Based on 5,297 reviews, last reviewed 17th Nov 2025

22% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

SOPHIE. Telephoned to reset my online account Telephoned to reset my online account as I had been locked out. Sophie dealt with my query very efficiently and politely. Reviewed on: 17th November 2025

Latest lowest rating:

2

Website needs clearer calls to action! Your survey is a bit narrow to answer. However, I wanted to flag that i found the website wasn't particularly obvious where to apply for an account. I... Read more Reviewed on: 29th October 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5297)

Paid in a cheque at Royston branch today.

Paid in a cheque at Royston branch today. I asked Caroline what the QR codes were for as I do not do technology and she explained. I have been coming to Saffron for 40 years you are always friendly and very helpful to me. Reviewed on: 22nd October 2025

Very happy with the service at halstead

Very happy with the service at halstead Reviewed on: 22nd October 2025

I went into Royston to take out a couple of cheques...

I went into Royston to take out a couple of cheques from my account with Caroline. I would give 8 stars at least for the ladies in the branch. I love the personal touch. Please do not close any of your branches. Reviewed on: 22nd October 2025

Staff were efficient and helpful.

Staff were efficient and helpful. Money was transferred quickly. Reviewed on: 22nd October 2025

Come into Halstead often for general cash, I love th...

Come into Halstead often for general cash, I love that there is still a local branch in the town. Morgan was extremely polite and made us feel very welcome. Reviewed on: 21st October 2025

Always friendly at the Colchester branch.

Always friendly at the Colchester branch. As long as I can. Keep coming in with my passbook and talking to you guys I will be happy Reviewed on: 21st October 2025

Sophia was friendly and very helpful.

Sophia was friendly, efficient and understanding. I am dealing with my mum’s finances more as her Parkinson’s progresses and Sophia was extremely helpful and had a lovely telephone manner, just exactly what I needed! Reviewed on: 20th October 2025

I no longer live in the area but want to keep my acc...

I no longer live in the area but want to keep my accounts with SAFFRON. I make a special trip to Royston regularly and the girls are always very helpful to me there and it is well worth travelling for their help and assistance to me. Reviewed on: 20th October 2025

Been a customer for a number of years in Brentwood.

Been a customer for a number of years in Brentwood. Great customer service. Reviewed on: 20th October 2025

Love seeing the staff in Brentwood branch - they are...

Love seeing the staff in Brentwood branch - they are always so friendly and helpful. Reviewed on: 20th October 2025

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