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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7140 reviews)

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4.84

Based on 7,139 reviews, last reviewed 2nd Aug 2026

18% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Exellent cistomer service Always professional, courteous and knowledgeable. Reviewed on: 2nd August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7140)

They are always so friendly and helpful in the Royst...

They are always so friendly and helpful in the Royston branch and have helped me enormously over the years. Reviewed on: 14th July 2026

Thank you Cassie!!

I couldn't remember any of my login info and I was having a nightmare trying to work out how to recover my account. Cassie hung on the phone with me through the whole process after I already messed it up the first time and stuck with the whole process until I was fully logged in and had managed to reset all of my security info. She was immensely patient and supportive every step of the way. Reviewed on: 14th July 2026

Always very polite and friendly.

Always very polite and friendly. Very good service to me at Royston Reviewed on: 13th July 2026

Stay open , would be lost without Royston!

Stay open , would be lost without Royston! Reviewed on: 13th July 2026

Caroline is friendly and helpful and she showed grea...

Caroline is friendly and helpful and she showed great customer interest in me and provided excellent service. Reviewed on: 13th July 2026

Prompt efficient service

Finlay from the Halstead branch responded to my request in a very prompt and efficient manner. Reviewed on: 10th July 2026

Customer service is always excellent and josh was ve...

Customer service is always excellent and josh was very professional Reviewed on: 10th July 2026

Josh was exceptionally helpful when I was experienci...

Josh was exceptionally helpful when I was experiencing paying in issues Reviewed on: 10th July 2026

Served by Debbie at Royston.

Served by Debbie at Royston. Debbie was very helpful and very pleasant to talk to. Reviewed on: 9th July 2026

Always great service at Royston.

Always great service at Royston. The staff are very friendly and helpful. I was served by Debbie and Lewis who helped me sort my accounts out. Reviewed on: 9th July 2026

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