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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.76
Based on 6,391 reviews, last reviewed 16th Apr 2026
97% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026
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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

Easy to get hold of on the phone and everyone I have...

5
Easy to get hold of on the phone and everyone I have spoken to has been efficient and swift to process my requests. Opening an account by post was a lot quicker than I expected. For a smaller banking operation, I'm very impressed Reviewed on: 24th February 2026
WT's avatar
WT

Excellent customer service

5
Went in to pay a cheque into my account, was advised that I could update/switch my account to one with a better interest rate - the whole process took 5 minutes. Reviewed on: 24th February 2026
James N's avatar
James N

Excellent service!

5
Charlotte was very informative and helpful in setting up a new account and going through relevant T&Cs Reviewed on: 24th February 2026
Graeme G's avatar
Graeme G

professional

5
Always helpful, professional and friendly. Tied in with an excellent range of competitive products Reviewed on: 24th February 2026
James D's avatar
James D

ZOE: such friendly staff

5
Needed to transfer money out of the account to our bank account. Zoe was friendly and professional and made me me feel she was genuinely interested in me as a person Reviewed on: 24th February 2026
S Rhodes's avatar
S Rhodes

My enquiry was dealt with quickly in a polite and pr...

5
My enquiry was dealt with quickly in a polite and professional way Reviewed on: 24th February 2026
Graeme P's avatar
Graeme P

Ethical, personable, trustworthy and helpful

5
Ethical, personable, trustworthy and helpful Reviewed on: 24th February 2026
LSB's avatar
LSB

Zoe was very cheerful, pleasant and gave a very effi...

5
Zoe was very cheerful, pleasant and gave a very efficient service. Reviewed on: 24th February 2026
James W's avatar
James W

telephone upgrade of isa.

5
telephone upgrade of isa. very efficient and pleasant experience Reviewed on: 24th February 2026
John Chiverrell's avatar
John Chiverrell

Excellent customer service

5
Really easy to get through on the phoneline and Jodie walked me through everything and got it all sorted quickly plus she went above and beyond by talking to me about how to avoid the issue I had in future. Really appreciated it. Reviewed on: 24th February 2026
Alex's avatar
Alex

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