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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6391 reviews)

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4.76

Based on 6,391 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

Zoe Collins

Zoe was very helpful and informative Reviewed on: 24th February 2026

Always excellent service by well trained staff who a...

Always excellent service by well trained staff who always go the extra mile. Nothing is ever a trouble whenever I have needed their assistance. In my view a first class Building Society offering the best service. Reviewed on: 24th February 2026

Thank you to the boys in Brentwood who spent 20 mins...

Thank you to the boys in Brentwood who spent 20 mins helping me get online access to my accounts Reviewed on: 24th February 2026

Charlotte was very helpful and sorted out my issue w...

Charlotte was very helpful and sorted out my issue with your website quickly Reviewed on: 24th February 2026

Very handy that you have a Braintree branch here

Very handy that you have a Braintree branch here Reviewed on: 24th February 2026

Great assistance from Charlotte Hartnell.

Great assistance from Charlotte Hartnell. Disappointed that the savings products on offer did not have better rates. Reviewed on: 23rd February 2026

I have moved back to the north of England

I have moved back to the north of England and wish to close my accounts with the Saffron. I will be using the money to pay for my holidays this year. The only reason I said I am unlikely to recommend the Saffron to family and friends is because we are 300 miles away from Essex! Reviewed on: 23rd February 2026

It is refreshing to be able to talk to someone in pe...

It is refreshing to be able to talk to someone in person. Reviewed on: 23rd February 2026

Great customer service

Short queue before I spoke to someone. No lengthy menus to navigate before speaking to an operator. Spoke to Charlotte who was very helpful and patient while she helped to resolve my issue. Reviewed on: 23rd February 2026

Called in to update my expiring ISA

Called in to update my expiring ISA Reviewed on: 23rd February 2026

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