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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.85 (7540 reviews)

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4.85

Based on 7,537 reviews, last reviewed 2nd Oct 2026

2% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Audley end tour guides very knowledgeable and enthus... Audley end tour guides very knowledgeable and enthusiastic about their work,made for an interesting afternoon.The Saffron staff were well organised an... Read more Reviewed on: 2nd October 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7540)

Patient and excellent customer service.

I was having issues accessing the Saffron app on my phone. Joshua was very patient and took me through the whole process, resetting and reloading the app, the process was hassle free thanks to him. Following that call I had to contact a high street bank with a similar query, it was a v frustrating experience and the issue was not resolved so made me realise how grateful I was to Saffrons great customer service! Thank you Reviewed on: 10th September 2026

Excellent - as always

Nicola was patient with my many questions and was very knowledgeable. As always with the staff at Saffron I felt unhurried and that I did matter as a customer. Reviewed on: 10th September 2026

I have been with Saffron for a very long time, that...

I have been with Saffron for a very long time, that speaks for its self. Staff are always friendly in Haverhill Reviewed on: 10th September 2026

Cassie explained to me the different interest rates...

Cassie explained to me the different interest rates for accounts I had questions about and looked at what accounts would be best suited for my needs. The level of attention and care is great ! Reviewed on: 10th September 2026

I have been a regular at Saffron building society fo...

I have been a regular at Saffron building society for years and my local branch is Bishops Stortford. Cassie served me today and it was nice saying hello to Harvey as well Reviewed on: 10th September 2026

Lovely, pleasant staff and always there when needing...

Lovely, pleasant staff and always there when needing help served by Ellie today. Reviewed on: 10th September 2026

Good to have a local branch.

Good to have a local branch. Staff friendly and helpful in Haverhill Reviewed on: 10th September 2026

I received a call regarding one of my accounts that...

I received a call regarding one of my accounts that could be earning a higher interest rate. After speaking with Cassie in branch we discussed options and I am very satisfied with the outcome thank you very much Reviewed on: 10th September 2026

Very friendly, helpful and professional in Haverhill...

Very friendly, helpful and professional in Haverhill branch. Served by Tina today Reviewed on: 10th September 2026

We are always happy to help and ensure she gets the...

We are always happy to help and ensure she gets the best accounts suitable for her served by Ellie today Reviewed on: 10th September 2026

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