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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6391 reviews)

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4.76

Based on 6,391 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

My ISA had matured and l went into to renew for ano...

My ISA had matured and l went into to renew for another year. I was served and managed to accomplish my visit without any fuss. Reviewed on: 23rd February 2026

Customer service always quick and effortless

Customer service always quick and effortless but there are more competitive easy access interest rates for saving accounts. Sophia was amazingly helpful and polite on the phone. Reviewed on: 23rd February 2026

Thank you for sorting out my little problem in Brent...

Thank you for sorting out my little problem in Brentwood today Reviewed on: 23rd February 2026

Always helpful and understanding

Always helpful and understanding Reviewed on: 23rd February 2026

I came into Brentwood today as it is accessible- was...

I came into Brentwood today as it is accessible- was able to sit down in a room to give my instructions. Reviewed on: 23rd February 2026

Good interest rate and fab customer service

Good interest rate and fab customer service Reviewed on: 23rd February 2026

Pleasant staff

Pleasant and helpful staff,always willing to help and give sound advice. Reviewed on: 23rd February 2026

Friendly and helpful.

Friendly and helpful. Go out of their way to make you feel valued. Went to an afternoon Tea event and felt very special. Competitive rates for savings accounts. Always check here first when looking for a new account Reviewed on: 22nd February 2026

Prompt, informative, polite.

Prompt, informative, polite. I called with one minute to go before the weekend and I was still treated with respect and given good advice. I was not hurried and the Representative was clear and knowledgeable. Reviewed on: 21st February 2026

Very helpful friendly advisor thank you

Very helpful friendly advisor thank you Reviewed on: 20th February 2026

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