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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6704 reviews)

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4.83

Based on 6,704 reviews, last reviewed 3rd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Review of Cassie Jones, Bishops Stortford Branch I would like to review the actions of Cassie Jones, Member Representative at Bishop Stortford Branch Following the death of my father, and as executo... Read more Reviewed on: 3rd June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6704)

A local branch with easy access.

A local branch with easy access. The branch is staffed with competent staff and I'm always greeted with a friendly welcome. Real people what a luxury these days.! Competitive rates which is essential for senior citizens in these hard times. Reviewed on: 20th April 2026

Savings rates and customer service excellent

I'm very pleased with the rates I have and am receiving on my accounts. I do all my transactions by telephone and the staff are very helpful and friendly. Reviewed on: 20th April 2026

Always go the extra mile

Go the extra mile to be friendly and helpful both on line and in branch Reviewed on: 20th April 2026

Saffron Walden Branch

We have found that staff are very helpful and polite. Reviewed on: 20th April 2026

A good BS for savings

Always helpful and responsive with knowledgeable Reviewed on: 20th April 2026

Dead good helpline

A very good phone helpline with real people who take their time to help and make sure all is sorted. Reviewed on: 20th April 2026

Thank goodness for Saffron.

The staff are helpful , and do their best to sort out your requirements they as a company are also still on the high street so you can walk in. Reviewed on: 20th April 2026

Great service

Staff are very helpful good service both n branch and on phone Reviewed on: 20th April 2026

Staff always polite,knowledgeable

Staff always polite,knowledgeable Reviewed on: 20th April 2026

Long term satisfied customer

I have been with Saffron for many years now , Service at my local branch is always very good with knowledgeable , helpful staff . The rates for savings are also competitive with the E-saver online rate very good for easy access saving . The only thing I would like to see is cash-points at branches or outside . Reviewed on: 20th April 2026

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