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Saffron Building Society: Savings reviews

4.85
Based on 7,537 reviews, last reviewed 2nd Oct 2026
2% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Audley end tour guides very knowledgeable and enthus... Audley end tour guides very knowledgeable and enthusiastic about their work,made for an interesting afternoon.The Saffron staff were well organised an... Read more Reviewed on: 2nd October 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7540)

Came in to get my passbooks updated by Cassie.

5
Came in to get my passbooks updated by Cassie. Friendly and efficient service Reviewed on: 10th September 2026

It's great to see the same faces in the new Brentwoo...

5
It's great to see the same faces in the new Brentwood location. Thanks to Dan J for serving me before 9:30 helping me with my accounts Reviewed on: 10th September 2026

It's great to see the same faces in the new Brentwoo...

5
It's great to see the same faces in the new Brentwood location. Thanks to Dan J for serving me before 9:30 helping me with my accounts Reviewed on: 10th September 2026

Crikey - a rare pleasure to deal with real people!!

5
We are a community sports club run by part-time trustees. Opening any new bank account anywhere is a bit of a process these days. The customer service/help from Saffron was outstanding & helped us navigate the necessary processes - well done to their team. Reviewed on: 10th September 2026

Thank you to Dan J at the Brentwood branch, always h...

5
Thank you to Dan J at the Brentwood branch, always happy to take the time to explain my accounts to me Reviewed on: 9th September 2026

Advisor listened to my enquiry gave complete advice...

5
Advisor listened to my enquiry gave complete advice & guidance on my options providing answers to all my questions and for some I hadn't thought of myself. A very easy interaction and feel like I now have a complete understanding of the options open to me. Reviewed on: 9th September 2026

I contacted Saffron to report the loss of my husband.

5
I contacted Saffron to report the loss of my husband. Kendra was sympathetic, kind and understanding and explained the next steps I need to take. Incredibly grateful for the kindness shown. Reviewed on: 9th September 2026

Lovely chats with Cassie today in branch.

5
Lovely chats with Cassie today in branch. I only come in once a month but she is always there and up to have a chat great service thank you Reviewed on: 9th September 2026

Paid in money with Harvey, always good customer serv...

5
Paid in money with Harvey, always good customer service in Stortford Reviewed on: 9th September 2026

Always very helpful in Royston and welcoming and kind

5
Always very helpful in Royston and welcoming and kind Reviewed on: 9th September 2026

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