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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.7 (6194 reviews)

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4.75

Based on 6,194 reviews, last reviewed 22nd Feb 2026

106% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Friendly and helpful. Friendly and helpful. Go out of their way to make you feel valued. Went to an afternoon Tea event and felt very special. Competitive rates for savings... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6194)

A great online savings account in every way

I recently set up an online savings account with Saffron Building Society. It was quick, easy and gets a much better rate of interest than elsewhere! So, a great result all round. :) Reviewed on: 6th February 2026

Always very friendly and professional.

Always very friendly, helpful and professional especially Ally in the Halstead Branch. Reviewed on: 6th February 2026

Very helpful staff here in the Braintree branch.

Very helpful staff here in the Braintree branch. Reviewed on: 6th February 2026

Excellent Service

All of my communications with saffron staff have found them to be friendly, down to earth, and helpful. Pleasant change in this modern world !! Reviewed on: 6th February 2026

Quick and efficient service

Saffron always respond quickly and efficiently when I telephone, or use the online messaging service. They pay attention to the wording of my queries, thus actually answer my questions, not 'brush off' with a standard reply. Reviewed on: 5th February 2026

Excellent service from the Brentwood branch

Excellent service from the Brentwood branch Reviewed on: 5th February 2026

Efficiency to the Max

Jodie Wilson was a complete star.. efficient and friendly, a complete asset to you Reviewed on: 5th February 2026

SOPHIA compentent, capable and confident.

SOPHIA - Needed for my daughter (recently turned 18 years old) to establish an understanding of savings accounts earning interest, and establishing the confidence to start speaking to financial institutions as a young person just beginning to earn money for herself, and making it work harder for her paid efforts in life! Sophia also helped me establish the status of my own savings and assisted with the login processes for seeing statements etc online. As always, Saffron are so approachable and keep things very clear and above all else, simple - it;s the simplicity of speaking directly to someone there which makes Saffron so appealing and reliable when one needs to contact them, and setting up products and moving money around. Sophia embodies the principles of patience and understanding with customers who do not "do" finance everyday. Reviewed on: 5th February 2026

Advice and assistance received via telephone call

I had held an obsolete savings account and wanted to transfer to a fixed cash ISA. Before contacting SBS I set up an ISA but could not see how to make the transfer of the balance of my existing account to the new account. I telephoned your representative who was able to give me excellent advice and make the necessary arrangements to enable the transfer to take place. The following day I went into the SBS app and the whole process had taken place. I was extremely pleased with the help I received. The lady I spoke to is a superb representative of your organisation. Many thanks Reviewed on: 5th February 2026

I'm 66 now and have been with Saffron Walden buildi...

I'm 66 now and have been with Saffron Walden building society since I was 18 .The staff have always been polite,friendly and extremely helpful, doesn't matter which branch I visit .What more can I say, except they make you feel important, they listening there's always a smile Reviewed on: 5th February 2026

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