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Saffron Building Society: Savings reviews

4.75
Based on 6,247 reviews, last reviewed 2nd Mar 2026
116% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Saffron delivers first class customer service. Saffron delivers a first class customer service which responded quickly (same day and within hours) and decisively to the issue I raised. In my experi... Read more Reviewed on: 2nd March 2026
Eric W's avatar
Eric W

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6247)

My enquiry was dealt with speedily and politely.

5
My enquiry was dealt with speedily and politely. The app is easy to use. Reviewed on: 12th February 2026

Unusual story

2
Tried opening ISA asked for transfer forms none arrived tried again no good gave up Reviewed on: 12th February 2026

Always friendly and helpful staff.

5
Always friendly and helpful staff. Reviewed on: 12th February 2026

Phone is answered promptly.

5
Phone is answered promptly. Charlotte was very helpful and efficient. She answered questions accurately Reviewed on: 12th February 2026

Very professional and easy to use.

5
Very professional and easy to use. Reviewed on: 11th February 2026

Very good

5
Very good with Natalie Wells today but it all always good with all the staff I see Reviewed on: 11th February 2026

Over the years consistently good all round.

5
Over the years consistently good all round. Todays customer service was excellent, The assistant was well informed, cheerful, patient and very helpful, Reviewed on: 11th February 2026

Jodie was very helpful.

5
Jodie was very helpful and prepared to find out the information I needed and send it to me. Reviewed on: 11th February 2026

Amazing customer service-ZOE COLLINS

5
Zoe Collin’s was the most warm , caring yet so knowledgeable about the products. Such an asset to your team and should be recognized. Nothing was too much trouble. Reviewed on: 11th February 2026

Great customer service

5
Your customer service lady was very helpful kind and friendly. Reviewed on: 11th February 2026

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