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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6391 reviews)

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4.76

Based on 6,391 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

Great staff, always polite and friendly.

Great staff, always polite and friendly. I'm always really looked after and feel appreciated. Reviewed on: 19th February 2026

Very helpful, knowledgable staff.

Very helpful, knowledgable staff. masked to roll two ISAs into one. Talked through the process and completed task in good time. Reviewed on: 19th February 2026

I like the good interest rates and the fact that you...

I like the good interest rates and the fact that you have opened a branch in Braintree. Reviewed on: 19th February 2026

Very helpful team member.

Very helpful team member. Maria Cox provided excellent advice and resolved all my questions to my total satisfaction. I can happily recommend the Saffron Building Society to all. Reviewed on: 19th February 2026

Changing account maturity instructions

One of my accounts was maturing and I didn't follow the instructions correctly. One of the helpful staff pointed this out in a secure message, so I was able to change my instructions. This was an easy process! Reviewed on: 19th February 2026

Cassie was great at successfully helping me log in o...

Cassie was great at successfully helping me log in on the mobile app. She was kind and patient explaining the steps. This is why we love a local financial institution! Reviewed on: 19th February 2026

Very nice people and very helpful.

Very nice people and very helpful. Reviewed on: 18th February 2026

Customer Service

Customer service beats all competitors - I have never had better! Reviewed on: 18th February 2026

I spoke to a lovely lady who helped me go through my...

I spoke to a lovely lady who helped me go through my options with my money and how it would all work. She was very patient with me and really took her time explaining my options to me. I felt really focused on and felt I was well educated on my decisions. Reviewed on: 18th February 2026

Excellent service

Very helpful on all counts especially for us older generation. Reviewed on: 18th February 2026

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