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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.85 (7540 reviews)

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4.85

Based on 7,540 reviews, last reviewed 2nd Oct 2026

3% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Members month - experience in September 2026 at Audl... Members month - experience in September 2026 at Audley End - excellent. And hosts from Saffron BS excellent too - Nathan and Matt! Reviewed on: 2nd October 2026

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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7540)

I came in to your Royston branch to give maturity i...

I came in to your Royston branch to give maturity instructions. Caroline was very helpful and easily dealt with this for me. Reviewed on: 8th September 2026

Customer Service Zoe Collins

Phoned Skipton to clarify savings option. All questions were answered, information made clear. I neeeded time to consider opening another account, I was told I could ask for the same person for continuity. When calling back, staff were polite and put me straight through to Zoe without my having to go through many questions. Zoe updated me on the most recent offer, was thorough, explained terms and conditions and opened the account. Excellent listening skills, personable and helpful. Couldn't have asked for better service. Reviewed on: 8th September 2026

spoke with Andy to sort out my accounts prior to mov...

spoke with Andy to sort out my accounts prior to moving to Dubai for a year, lovely customer service, helped me understand my savings, Mum was here before and she was happy to leave me to sort out, establishing what to fix and what to have available to me, was really helpful and its nice to speak to someone rather than an app. really friendly, really understanding Reviewed on: 8th September 2026

Although the new Brentwood location is a longer walk...

Although the new Brentwood location is a longer walk, it's good to see the same friendly faces Reviewed on: 8th September 2026

Great service from Max at the brentwood library branch.

Great service from Max at the brentwood library branch. The signage makes it easy to locate Reviewed on: 8th September 2026

Phone service

Phone service is just great, did not have to wait for ages to speak to someone. I was put through to Cassie Jones who helped me with my account as I had mistakenly opened the wrong one Reviewed on: 8th September 2026

quick, easy and painless, spoke to Andy at the Ware...

quick, easy and painless, spoke to Andy at the Ware Branch, my account was running slow, Andy opened me up a new account and took the time to explain the information i'd need to ensure a smooth transition. brilliant service from the Ware Team Reviewed on: 8th September 2026

Spoke to Cassie Jones today through the call center.

Spoke to Cassie Jones today through the call center. 10/10 service and efficient Reviewed on: 8th September 2026

Excellent customer service by Zoe.

Zoe was really helpful. Sorted out my query very quickly. Reviewed on: 7th September 2026

had a review with kendra today.

had a review with kendra today. always love seeing and speaking with her as she is very knowledgeable, friendly and helpful. a real asset to saffron ! Reviewed on: 7th September 2026

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