Write a review

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3649 reviews)

View other Saffron Building Society products

4.49

Based on 3,649 reviews, last reviewed 15th Jan 2025

No new 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

76%

13%

Latest highest rating:

5

Setting up a new Regular Saver by phone I needed to set up a new Regular Saver after the previous one ended. The operator explained precedures fully, repeating points where I was unsure. All... Read more Reviewed on: 15th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Savings reviews (3649)

Like i can request bank transfer onlinr

Like i can request bank transfer onlinr Reviewed on: 21st October 2024

derly very efficient and polite.

Great customer services towards the elderly Reviewed on: 18th October 2024

Great customer service.

I Had problems accessing my online account and phoned Saffron twice. Both agents (Freddie and Lauren) answered quickly and were helpful, polite and clear and the problem was easily resoved. Most unusual in these time to come across a Society with such good customer service. Reviewed on: 16th October 2024

Many thanks to the excellent Chi Cameron who made a...

Many thanks to the excellent Chi Cameron who made a difficult phonecall easier. She dealt with my enquiry sensitively and professionally and followed it with an email summarising information and with useful links. This enabled my visit to the Saffron Walden branch today straightforward as I could ensure I had all required documentation to hand. Freddie at SW branch also gave exceptional Customer Service Reviewed on: 15th October 2024

Great Branch

Quick and easy - staff are always friendly and polite! Reviewed on: 15th October 2024

Kyle and Lauren were very helpful and professional t...

Kyle and Lauren were very helpful and professional throughout my visit at colchester branch to open an account for my 96 year old mother using my poa. Reviewed on: 15th October 2024

Excellent friendly service take an interest in me

Excellent friendly service take an interest in me Reviewed on: 15th October 2024

Lovely Experience

I had Caroline helping me today she was very friendly, helpful and efficient when serving me. Nothing was too much trouble. She helped me with multiple things: updating my book, transferring money and changing address. She made it a very easy experience. Would be more than happy to have her serve me again in the future Reviewed on: 15th October 2024

The chat service worked well.

The chat service worked well. Simple and efficient Reviewed on: 14th October 2024

Freddie was helpful and kind.

Freddie was helpful and kind. He actioned my request on the phone, Reviewed on: 9th October 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub