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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6391 reviews)

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4.76

Based on 6,391 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

Incredibly patient and helpful

Kendra was so helpful today, she guided me through many different steps with patience and fixed a glitch for me! Reviewed on: 18th February 2026

Excellent and helpful service..

It's always been excellent and helpful service and good investment products Reviewed on: 18th February 2026

Emily is super helpful

Emily informed me of a better rate of my savings. She suggested reviewing my accounts and having a meeting with your financial advisor. Reviewed on: 18th February 2026

Emily is knowledgeable and professional

I visited Bishops Stortford branch to update my passbook. She pointed out the better interest rate and how a review could help me with my savings. Reviewed on: 18th February 2026

It was a pleasant surprise when visiting the Brentwo...

It was a pleasant surprise when visiting the Brentwood branch. Great rates and even better service. Reviewed on: 18th February 2026

Super friendly.

Super friendly. Lots of options and also they care. Their commitment to care leavers is amazing. Reviewed on: 18th February 2026

Helpful and patient staff

Both members of staff I spoke to were very helpful and although the problem couldn't be solved immediately I was given sufficient advice on how to correct the situation which on the next attempt was successful. The members of staff were very patient and kind. Reviewed on: 18th February 2026

Very efficient, friendly team.

Very efficient, friendly team. Went through things diligently. Answered quickly. Reviewed on: 17th February 2026

I visited Lyn at the Halstead branch.

I visited the Halstead branch the other day and was greeted by Lyn with a smile, she was very helpful and even informed me of a new branch that had opened in Braintree as she noticed that I’m from Witham and Braintree would be a lot closer for me. Reviewed on: 17th February 2026

Renewed mature accounts.

Renewed mature accounts. But dissapointed that Ian had retired Reviewed on: 17th February 2026

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