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Saffron Building Society: Savings reviews

4.85
Based on 7,540 reviews, last reviewed 2nd Oct 2026
3% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Members month - experience in September 2026 at Audl... Members month - experience in September 2026 at Audley End - excellent. And hosts from Saffron BS excellent too - Nathan and Matt! Reviewed on: 2nd October 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7540)

super efficient and friendly service from Lucy in Ware

5
super efficient and friendly service from Lucy in Ware Reviewed on: 7th September 2026

Zoe was most helpful and friendly.

5
Zoe was most helpful and friendly. She put me at ease and sorted my accounts out very professionally. Reviewed on: 7th September 2026

I had such a wonderful experience with Sarah.

5
I had such a wonderful experience with Sarah. She provided excellent customer service from start to finish and was incredibly friendly, patient, and helpful. Sarah helped me update my book, which hadn’t been done in over 19 years, and made the whole process feel so easy and straightforward. What really stood out to me was how genuinely interested she was in me as a person. She took the time to chat with me about my plans to use the money towards my travels, which made the experience feel much more personal and enjoyable. Sarah is a lovely lady and a real credit to the team. Her kindness, professionalism, and genuine care made a big difference. Thank you, Sarah, for all your help! Reviewed on: 7th September 2026

I was very impressed after doing a large cash transf...

5
I was very impressed after doing a large cash transfer to my bank last week that I very quickly received two messages asking me about the transaction to make sure it was actually me who did it. My saving feel very safe here at Saffron!! Reviewed on: 7th September 2026

I always love coming to have a chat in Stortford.

5
I always love coming to have a chat in Stortford. Everyone is always so nice and up for a chat. I was served by Cassie today who helped me regarding a problem I had with one of my accounts. Thank you always ! Reviewed on: 7th September 2026

Everyone always so kind and helpful.

5
Everyone always so kind and helpful. Kendra helped renew my bond and explained everything I needed to know. Reviewed on: 7th September 2026

Bishops Stortford branch

5
Coming into branch is always so great and to be able to speak to a real person is a plus. Thank you Cassie for helping with my withdrawal today Reviewed on: 7th September 2026

Chi was very helpful she provided me with the inform...

5
Chi was very helpful she provided me with the information I needed. Chi was very patient and understanding. She didn’t rush me and guided me step by step. All questions were answered in satisfactory Reviewed on: 7th September 2026

brilliant service from Lucy and Andy in Ware this mo...

5
brilliant service from Lucy and Andy in Ware this morning, they always ask after myself and Malcolm and kindly gifted us with some chocolates Reviewed on: 7th September 2026

Visited Bishops Stortford Branch to pay a cheque in.

5
Visited Bishops Stortford Branch to pay a cheque in. Kendra spotted that my funds could be earning more interest and we discussed alternative accounts. Excellent service as always. Reviewed on: 7th September 2026

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