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Saffron Building Society: Savings reviews

4.76
Based on 6,391 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very professional and 100% helpful in Haverhill bran... Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026
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Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6391)

Dissappointed Ian had retired.

4
Dissappointed Ian had retired. Feel you need a finacial advisor or someone who is more monitary orientated. Reviewed on: 17th February 2026

The staff in Bishop’s Stortford are all so knowledge...

5
The staff in Bishop’s Stortford are all so knowledgeable, helpful, kind and caring . They put the customer first and always go out of their way to accommodate us . They always have a smile on their faces and make the trip to the building society worth it in any weather . Well done and thank you Reviewed on: 17th February 2026

Excellent service.

5
I telephoned Saffron Building Society twice today in relation to a slight issue with my savings account. The two different people that I spoke to were extremely polite and helpful and after the second call with Jodie, the issue was sorted. Reviewed on: 17th February 2026

QSuick and easy process lent knowledgabeabl...

5
Quick and easy process with excellent knowledgabeabl staff Reviewed on: 17th February 2026

Ease in switching from one phone to another in apps

5
I’m a 70+ man trying to switch from android to apple without a clue you were brilliant Reviewed on: 17th February 2026

Huge contributors to Local Charities.

5
Huge contributions to local Charities. Lovely friendly staff too. Reviewed on: 17th February 2026

Online access with Cassie

5
Visited branch for online access. I was served by Cassie who managed to help me log on successfully. I had been struggling all day and she helped log me on! Reviewed on: 17th February 2026

Fabulous service as usual from Bishop's Stortford!

5
Fabulous service as usual from Bishop's Stortford!! Reviewed on: 17th February 2026

Excellent service from Cassie.

5
Excellent service from Cassie. I came in to process my maturity options Reviewed on: 17th February 2026

Excellent from Cassie.

5
Excellent from Cassie. I visited the Bishops Stortford branch to process my maturity instructions Reviewed on: 17th February 2026

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