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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6392 reviews)

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4.76

Based on 6,392 reviews, last reviewed 19th Apr 2026

100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

The staff was extremely helpful and provided an exce... The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6392)

Excellent from Cassie.

Excellent from Cassie. I visited the Bishops Stortford branch to process my maturity instructions Reviewed on: 17th February 2026

Excellent customer service at branch and head office

I spoke to a representative, Charlotte, today. She was friendly, efficient and very helpful. I had been concerned about some emails I had received but she re-assured me and sorted everything quickly. Reviewed on: 17th February 2026

Excellent customer service today from Max.

Excellent customer service today from Max. Helped me out during his lunch break. Top man Reviewed on: 17th February 2026

Top rating customer support

Being able to gain quick efficient information and options is very few and far between nowadays, but I had everything sorted and provided efficiently without any delays or concerns. Well done Reviewed on: 17th February 2026

Jodie was very helpful and arranged my financial det...

Jodie was very helpful and arranged my financial details Reviewed on: 17th February 2026

Great service

Phone answered quickly, staff response was very positive and knew exactly how to help. Reviewed on: 16th February 2026

Zoe was absolutely amazing!!

Zoe was absolutely amazing. Asked all the right questions and tried to find a product that suited my needs. She’s a real asset to your company. Reviewed on: 16th February 2026

opening an account

I was having difficulty completing the initial process to open an account and requested a call back which I recieved after a short while from charlotte who explained where i was going wrong charlotte was very patient and friendly Reviewed on: 16th February 2026

Zoe was cheerful, efficient and very helpful when sh...

Zoe was cheerful, efficient and very helpful when she dealt with my multiple account transfers Reviewed on: 16th February 2026

Everything seems to run smoothly when I save.

Everything seems to run smoothly when I save. I think the website could do with an update Reviewed on: 16th February 2026

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