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Saffron Building Society: Savings reviews

4.85
Based on 7,540 reviews, last reviewed 2nd Oct 2026
3% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Members month - experience in September 2026 at Audl... Members month - experience in September 2026 at Audley End - excellent. And hosts from Saffron BS excellent too - Nathan and Matt! Reviewed on: 2nd October 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7541)

Always love seeing Cassie and Kendra !

5
After a very distressing experience with a funeral service, Cassie and Kendra were extremely compassionate and helpful and made the experience a lot less stressful. Thank you so much to them both! Reviewed on: 7th September 2026

Great service in Stortford !

5
Visited Stortford branch to deposit some cash into my Cash ISA and was served by Cassie Jones. Friendly service with a smile Reviewed on: 7th September 2026

Efficient friendly customer service

5
I contacted the saffron telephone number earlier on in the week and was put through to staff member Cassie Jones. Lovely manner and very informative Reviewed on: 6th September 2026

ZOE- excellent!

5
Called today to discuss opening a Fixed rate bond, member of staff who dealt with my enquiry was extremely helpful and knowledgeable and answered all of my questions 05092026. The process was made simple and straight forward for me and took up little of my time. Reviewed on: 5th September 2026

Kendra was excellent helping reactivate my child's a...

5
Kendra was excellent helping reactivate my child's account. Informative and helpful. Reviewed on: 5th September 2026

Lynn is such a good manager as she has trained all h...

5
Lynn is such a good manager as she has trained all her staff to be so nice and helpful Reviewed on: 5th September 2026

Service is excellent I have been a member for years.

5
Service is excellent I have been a member for years. Nice staff in Halstead served by Fin today Reviewed on: 5th September 2026

I spoke to a very helpful customer service colleague...

5
I spoke to a very helpful customer service colleague - Zoe, she answered my question and was cheerful and lovely Reviewed on: 5th September 2026

I would give Lyn 6 stars if I could as the service i...

5
I would give Lyn 6 stars if I could as the service is always excellent in Halsted Reviewed on: 5th September 2026

Always helpful and reassuring.

5
Always helpful and reassuring. Staff are pleasant. Tina answered my call today Reviewed on: 4th September 2026

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