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Saffron Building Society: Savings reviews

4.83
Based on 6,704 reviews, last reviewed 3rd Jun 2026
48% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Review of Cassie Jones, Bishops Stortford Branch I would like to review the actions of Cassie Jones, Member Representative at Bishop Stortford Branch Following the death of my father, and as executo... Read more Reviewed on: 3rd June 2026
Peter H's avatar
Peter H

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6706)

Very helpful

5
Very helpful and very good app excellent rates Reviewed on: 20th April 2026

Professional, friendly, always helpful.

5
Professional, friendly, always helpful. Reviewed on: 20th April 2026

Always on hand with advice & pleasant service

5
Always on hand with advice pleasant service very much a personal touch haven’t let the digital age take over but have kept up with the times. I have been using them since about 1978 and service has always been good. Reviewed on: 20th April 2026

The staff in my local branch (Braintree) are very fr...

5
The staff in my local branch (Braintree) are very friendly and helpful. Always available to answer any questions I may have regarding different types of savings accounts. Reviewed on: 20th April 2026

Good personal service

5
I renew regular saver by phone and you make it so straightforward. Updating my passbooks at your office is equally simple. Reviewed on: 20th April 2026

Great product choices.

5
I have had a savings account with this building society fo a number of years and found the staff are very helpful. Since all the big banks have closed there branches in the local town it is the last of the building society where you can talk to a human being. Reviewed on: 20th April 2026

A great place to save

5
It’s always a pleasure going into branch Reviewed on: 20th April 2026

Good all round Building society

4
Good range of savings products. I always check the products available before making an investment Reviewed on: 20th April 2026

Good service

5
Staff always ays good customer service and information. I always value face to face conversations. Reviewed on: 20th April 2026

It is great to have a bank/building society physical...

5
It is great to have a bank/building society physically staying in the town so that one can have face-to-face discussion and one can use real money rather than having to rely on on-line banking. Reviewed on: 20th April 2026

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