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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3651 reviews)

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4.49

Based on 3,651 reviews, last reviewed 16th Jan 2025

1% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

76%

13%

Latest highest rating:

5

I came to branch to withdraw some cash today and lov... I came to branch to withdraw some cash today and love coming in since the new improvements, think it is very nice and a good improvement. Reviewed on: 16th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3651)

Polite staff, all requirements met

Polite staff, all requirements met Reviewed on: 23rd September 2024

Great Staff in Branch.

Great Staff in Branch. Helpful and polite. Really useful to use a passbook for accounts. Great to have Branches in Haverhill and Saffron Walden. Reviewed on: 21st September 2024

Excellent service, would recommend

Excellent service, would recommend Reviewed on: 21st September 2024

Brilliant

Lovely ladies and gents work in my branch, always a pleasure to go in there Reviewed on: 21st September 2024

Always very helpful, never any problems.

Always very helpful, never any problems. Reviewed on: 21st September 2024

Usually I would use the Ware Saffron but it is close...

Usually I would use the Ware Saffron but it is closed for refurbishment. I visited Royston branch last weekend to transfer a matured ISA. It was such a nice experience. The two cashiers were charming, one customer was even greeted by their name. The chap who helped me transfer my ISA to a new account was really nice and helpful, he filled in everything for me and I just had to sign the form. I appreciated that ever so much as I am not very confident with these things. I will definitely be visiting that branch over the one in Ware. This morning I had a query and I phoned your helpline and spoke to Freddie. Again, super helpful and polite. Saffron you have a great team of people. Reviewed on: 21st September 2024

I requested a callback.

I requested a callback. It happened soon after I asked for it. The person was polite, engaging and helpful. They gave me advice about setting up a new savings account. I was able to set it up right after the call. Reviewed on: 20th September 2024

Postal Deposit currently closed for refurbishment a...

As Ware branch currently closed for refurbishment a deposit through post Reviewed on: 20th September 2024

Saffron Walden's online chat is superb.

Saffron Walden's online chat is superb. Even when I accidentally disconnected the chat, when I reconnected, the new agent put me back in touch with the original one. They took so much time and care to help me. Reviewed on: 20th September 2024

Banking charity money - simple and straight forward.

Banking charity money - simple and straight forward. Reviewed on: 20th September 2024

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