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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6392 reviews)

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4.76

Based on 6,392 reviews, last reviewed 19th Apr 2026

100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

The staff was extremely helpful and provided an exce... The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6392)

There wasn't 'normal' online servicing of the saving...

There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

Patience, empathy and concise conversation what more...

Patience, empathy and concise conversation what more could you want! Jodie was excellent taking me through the process of online banking and waited until all was complete - thank you. Reviewed on: 15th February 2026

Excellent in person advice everytime

Excellent in person advice everytime Reviewed on: 15th February 2026

I have always found staff members of this building s...

I have always found staff members of this building society professional, helpful and friendly Reviewed on: 15th February 2026

Very satisfied with the service, &, experience, when...

Very satisfied with the service, &, experience, when dealing with the Society. Keeps me invested with yourselves. Reviewed on: 15th February 2026

Cheerful, knowledgeable staff.

Cheerful, knowledgeable staff. Always very good to have personal contact. Reviewed on: 14th February 2026

Charlotte was very helpful and patient

Charlotte was very helpful and patient Reviewed on: 14th February 2026

Excellent customer service, great app, unfortunately...

Excellent customer service, great app, unfortunately not so competitive interest rates; sad to have to go elsewhere. Reviewed on: 14th February 2026

Account maturity options

Very clear explanation of account moves. Zoe also made me aware of accounts available that were not on the recent letter I had received regarding interest rates Reviewed on: 14th February 2026

Five star.

Five star. Very helpful and knowledgeable staff. Reviewed on: 14th February 2026

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