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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6392 reviews)

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4.76

Based on 6,392 reviews, last reviewed 19th Apr 2026

100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

The staff was extremely helpful and provided an exce... The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6392)

Very low interest rate on cash isa fixed term which...

Very low interest rate on cash isa fixed term which actually increased after I'd signed up to it Reviewed on: 14th February 2026

Savings accounts review.

I have 2 different types of savings accounts, opened initially because they have excellent interest rates. On monitoring nterest rates regularly for similar accounts, these 2 accounts have not been beaten. Also, on the occasions I have phoned their customer support, the agents have answered almost immediately and provided a friendly, polite and most helpful service in which all my questions have been most thoroughly answered. Reviewed on: 13th February 2026

All good.

All good. Friendly helpful staff at my local branch I can make an appointment for advice at any time Reviewed on: 13th February 2026

Polite and knowledgeable staff.

Polite and knowledgeable staff. Interest rates are better than other societies and the range of products good. Reviewed on: 13th February 2026

Friendly knowledgeable staff.

Friendly knowledgeable staff. A good range of products. Reviewed on: 13th February 2026

Staff very helpful and knowledgeable.

Staff very helpful and knowledgeable. Reviewed on: 13th February 2026

Chi rang, thank goodness she did !

Chi rang, thank goodness she did ! She dealt with my queries sorted out the issues, all sorted brilliant Reviewed on: 13th February 2026

Charlotte was very helpful & professional

Charlotte was very helpful & professional Reviewed on: 13th February 2026

Still there when others have gone

Still there when others have gone Reviewed on: 13th February 2026

Always very helpful and friendly, never any problems...

Always very helpful and friendly, never any problems with Haverhill branch Reviewed on: 13th February 2026

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