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Saffron Building Society: Savings reviews

4.76
Based on 6,392 reviews, last reviewed 19th Apr 2026
100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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3%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

The staff was extremely helpful and provided an exce... The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026
Pelicia P's avatar
Pelicia P

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6392)

A quick and easy way to deposit cheques.

5
My bank no longer accepts cheque deposits via the Post Office. I opened a Savvi account with the Haverhill branch so I could continue accepting and depositing cheques. This was arranged quickly and efficiently. I now much prefer this option. Reviewed on: 13th February 2026

Charlotte was very patient with me, as I’m not very...

5
Charlotte was very patient with me, as I’m not very computer savvy, her manner was excellent. She is a model employee for you. Reviewed on: 13th February 2026

Not revising our ISA interest rates annually.

1
My name is Albert Murrell and I have closed my account and my wife's because you were paying us very low rates on our ISA's. You were advertising 4% plus but only paying us 2% until I complained. Reviewed on: 13th February 2026

Regular Savers

5
Saffron Regular Savers usually have a very competitive interest rate. Reviewed on: 13th February 2026

Happy to recommend the Saffron Building Society

5
Competitive products, friendly helpful staff plus the important added bonus of supporting a local independent building society in the process ! Reviewed on: 13th February 2026

Very happy customer!

5
I get a decent rate of interest, paid monthly and instant access. It doesn’t get better than this! Reviewed on: 13th February 2026

Excellent Customer Service

5
Excellent Customer Service - whenever an issue has been raised this has always been dealt with in a friendly, prompt Reviewed on: 13th February 2026

The girl who served us was very knowledgeable and he...

5
The girl who served us was very knowledgeable and helpful. Reviewed on: 13th February 2026

Excellent service as always.

5
Excellent service as always. Have recently been helped by Kendra, knowledgeable, professional and highly competent. Cannot fault Saffron in any shape or form. Even when busy, personal attention is given to each and every customer, Transactions and discussions are never rushed - thank you! Reviewed on: 13th February 2026

Good Building Society experience.

5
Good Building Society experience. Opened a new account (variable regular saver). It was simple process opening via website. Closed the account and moved money elsewhere at the end of the 1 year in straightforward fashion. Reviewed on: 12th February 2026

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