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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6706 reviews)

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4.83

Based on 6,706 reviews, last reviewed 3rd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Fast and efficient customer service and found the ad... Fast and efficient customer service and found the advisor personable and helpful Reviewed on: 3rd June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6706)

Customer focussed staff.

Customer focussed staff. Good range of products. They answer the phone Reviewed on: 20th April 2026

So good to have branch access locally.

So good to have branch access locally, with welcoming, friendly, helpful and knowledgeable staff. Reviewed on: 20th April 2026

Good service from efficient & knowledgeable staff

Good service from efficient & knowledgeable staff Reviewed on: 20th April 2026

Knowledgeable and helpful staff

Always help at the end of a phone and problems dealt with quickly and pleasantly Reviewed on: 20th April 2026

Helpful staff good range of products.

Helpful staff good range of products.i like being able to speak in person to a real person. Reviewed on: 20th April 2026

I have been a customer for more than 25 years!

I have been a customer for more than 25 years! Great products and service. Reviewed on: 20th April 2026

excellent website and helpful staff

excellent website and helpful staff Reviewed on: 20th April 2026

Super Duper

Every year everything runs super smoothly. The odd occasion I have contacted the Society the telephonists have been fantastically helpful. Reviewed on: 20th April 2026

Good Customer Service.

The Saffron have always offered a very personal service especially when you speak to a member of staff Reviewed on: 20th April 2026

They’re always there to help, and I trust their advice

They’re always there to answer questions, explain what is available, what would be the best option for me and even to advise of new options to existing accounts to benefit me. Reviewed on: 20th April 2026

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