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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.75
Based on 6,248 reviews, last reviewed 3rd Mar 2026
108% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Both Ruby in Colchester and Debbie in Ware have been... Both Ruby in Colchester and Debbie in Ware have been very helpful when I have made recent phone calls calls….they both are fine ambassadors of Saffron... Read more Reviewed on: 3rd March 2026
Mike Hobden's avatar
Mike Hobden

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6248)

Meets the needs of customers and the local community

5
The advisors are very helpful and informative whenever I have discussed my savings options with them. There is a good choice of savings products for different requirements. It’s also good to be with a society that supports its local community. Reviewed on: 2nd February 2026
Laura Fitton's avatar
Laura Fitton

No way to withdraw funds

2
I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including logging in via mobile and web but could not find a way. I went to the help section and followed the instructions there. The instructions were wrong. I contacted customer services and they responded the next day to say that it is not possible to withdraw from the 'instant access' account. Reviewed on: 2nd February 2026
DT's avatar
DT

Our local branch was very helpful,we had seen Lyn an...

5
Our local branch was very helpful,we had seen Lyn and her colleague before. We were offered good advice and are returning to discuss another matter. Reviewed on: 2nd February 2026
Tina Hearn's avatar
Tina Hearn

Excellent Customer Services

5
Called today to do some phone banking. Chi was superb, knew the products and assisted in closing, opening and switching products for me. Was so simple and stress free. Reviewed on: 2nd February 2026
AA's avatar
AA

Surprised to see the raes going up.

5
Surprised to see the raes going up. Great service as always Reviewed on: 2nd February 2026

Very nice enjoyable and to the point discussion with...

5
Very nice enjoyable and to the point discussion with your Charlotte at Saffron today Reviewed on: 2nd February 2026
Zarab 's avatar
Zarab

Lovely friendly efficient and personal service.

5
Lovely friendly efficient and personal service. Great fairly priced products Reviewed on: 2nd February 2026
Jon G's avatar
Jon G

Brilliant building society

5
staff are extremely friendly and helpful. the products on offer are very competative and communications excellent. Best building society I have come across with high standards and values Reviewed on: 2nd February 2026
shirley c's avatar
shirley c

Fast and accurate reply/really helpful

5
I secure-messaged with an enquiry and got a reply the same day. It was really helpful and the resulting action only took one more day - fast and accurate. Reviewed on: 2nd February 2026
Chris's avatar
Chris

Chat with Zoe today

5
Very useful help on continuing the existing small saver account and advice on what may happen when my other loyalty Saving account matures! Reviewed on: 2nd February 2026
Mark T's avatar
Mark T

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