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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7206 reviews)

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4.84

Based on 7,203 reviews, last reviewed 17th Aug 2026

13% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Lovely staff in Royston. Lovely staff in Royston. The face to face interaction is perfect for the older generation who like the personal touch. I know all the team - especiall... Read more Reviewed on: 17th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7206)

Savings Accounts

I have been saving with you for a few years now and your interest rates are fantastic compared to other banks/Societies and every interaction with agents and maturities has been an effortless experience. Reviewed on: 13th January 2025

Excellent customer service

Customer service was friendly and professional. My consultant was well prepared, knowledgeable and provided all the information I needed to decide on the best account option. The process to set up the account was very efficient. Reviewed on: 13th January 2025

ISA switch done quickly and efficiently.

ISA switch done quickly and efficiently. Reviewed on: 13th January 2025

Staff are very helpful and informative.

Staff are very helpful and informative. Reviewed on: 13th January 2025

The savings are great, but the website is flawed.

The savings are great, but the website is flawed. There isn't enough information on what happens when accounts including regular savers reach matruity and when we can open the next ones. This means we open them on the maturity month but then are closed, some of us prefer to plan ahead. It would be better to only allow us to open the accounts available and have upfront notice once the pot is filled of our next options Reviewed on: 13th January 2025

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff. Made me feel I was welcome Reviewed on: 13th January 2025

Excellent service

Advisor understood and dealt with my questions in a professional, easy to understand way. Was very efficient, courteous and solved each of my problems without any problems. Thankyou Reviewed on: 13th January 2025

Wonderful people who help me.

The wonderful people who help me when i call customer support are so authentic, helpful and reassuring. They are the difference and why I love Saffron! Reviewed on: 13th January 2025

Staff are always helpful and friendly.

Staff are always helpful and friendly. It's great to have a branch in my home town and opening times are good too. Reviewed on: 13th January 2025

I’m fed up with ap not working properly and only bei...

I’m fed up with ap not working properly and only being able to use Safari on the Mac normally Google. Poor communications meant a series of misunderstandings recently thst wasted a lot of time. Customer services long waits are irritating too and not clear which menu option I needed Reviewed on: 13th January 2025

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