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Saffron Building Society: Savings reviews

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4.61
Based on 4,468 reviews, last reviewed 24th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
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4%
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2%
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3%

Latest highest rating:

5

Great service at the Colchester branch the staff are... Great service at the Colchester branch the staff are always on hand to help me with whatever i need Reviewed on: 24th June 2025
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Latest lowest rating:

1

I used the Refer A Friend link and my friend duly op... I used the Refer A Friend link and my friend duly opened a Refer A Friend Saver yet I did not receive the book token reward as she was told she had op... Read more Reviewed on: 24th June 2025
David Yeabsley's avatar
David Yeabsley
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4468)

Savings Review

5
The personable and friendly assistants (I spoke to several) all questions answered with good knowledge of your products. Reviewed on: 19th April 2022
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Saffron Member

Savings Review

5
Very quick phone customer service. The forms for opening child saver accounts could be made more realistic and less confusing. i.e. It's quite hard to get an official document with a 1 month year old name and address. Reviewed on: 19th April 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Quick, knowledgeable efficient, friendly Reviewed on: 19th April 2022
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Saffron Member

Savings Review

5
Answered all queries, very polite and helpful Reviewed on: 12th April 2022
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Saffron Member

Savings Review

5
Being able to speak to a real person on the phone Reviewed on: 12th April 2022
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Saffron Member

Savings Review

5
My ISA certificate did not have the interest rate printed on it. As it was a 2year ISA it would have been good to have this noted. Reviewed on: 11th April 2022
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Saffron Member

Savings Review

5
I liked that the phone was answered quickly and that I spoke to someone with an English accent. It made the matter easier to handle. Reviewed on: 11th April 2022
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Saffron Member

Savings Review

4
They did there job. Reviewed on: 11th April 2022
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Saffron Member

Savings Review

5
Opening a joint account offline (via the paper form) was a bit bureaucratic re. identification, but that was a couple of years ago (& perhaps was made more difficult by lockdown). Everything since then has been really great. Reviewed on: 11th April 2022
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Saffron Member

Savings Review

5
No they were fine. Reviewed on: 11th April 2022
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Saffron Member

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