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Saffron Building Society: Savings reviews

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4.61
Based on 4,468 reviews, last reviewed 24th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great service at the Colchester branch the staff are... Great service at the Colchester branch the staff are always on hand to help me with whatever i need Reviewed on: 24th June 2025
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Latest lowest rating:

1

I used the Refer A Friend link and my friend duly op... I used the Refer A Friend link and my friend duly opened a Refer A Friend Saver yet I did not receive the book token reward as she was told she had op... Read more Reviewed on: 24th June 2025
David Yeabsley's avatar
David Yeabsley
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4468)

Savings Review

5
He understood my issue and took appropriate actions. Reviewed on: 25th April 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Helpful to set up password for online access to my new account. Reviewed on: 25th April 2022
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Saffron Member

Savings Review

5
In a word EXCELLENT Reviewed on: 25th April 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Holly was helpful, patient, understanding and generally exactly the sort of person you would like to speak to when you phone an organisation for help. Also my call was answered promptly - a real bonus. Reviewed on: 25th April 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Query dealt with efficiently and politely Reviewed on: 25th April 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
One of the times I rang was because there'd been a glitch with a deposit and it had been returned. Obviously it'd be good if it didn't do that but the experience overall was still great which probably says a lot. Reviewed on: 25th April 2022
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Saffron Member

Savings Review

4
Friendly, helpful Reviewed on: 25th April 2022
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Saffron Member

Savings Review

5
I was guided to setting up On line acct. unfortunately I could not get past the security questions kept telling me to enter a valid answer. I thought the answer I gave was a valid one. Kept going round in circles. Not sure I will bother. Reviewed on: 25th April 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Staff have been very friendly and helpful in your Colchester branch. Only reason we don't use the branch more often is that we live in Ipswich, and had used the Saffron to save our money whilst there was a gap between us owning houses. Reviewed on: 20th April 2022
Saffron Member's avatar
Saffron Member

Savings Review

4
Face to face customer service is always good, but correspondence offer seems below the standard I would expect e.g. the envelopes are hand written which doesn't lock very professional and the envelopes are sealed with selotape. Reviewed on: 19th April 2022
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Saffron Member

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