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Saffron Building Society: Savings reviews

4.76
Based on 6,351 reviews, last reviewed 27th Mar 2026
107% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great building society Great customer service helpful people Reviewed on: 27th March 2026
Karen E's avatar
Karen E

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6351)

Savings Review

5
Appreciating that you need more security, you wanted a mobile no. to verify us. My wife's mobile is for emergencies only and many people of our age do not have them but we were able to use our e-mail addresses to get into our accounts. Reviewed on: 29th December 2023

Savings Review

1
Getting basic email distribution / administration correct would mean this whole experience is not a total wind up/massive inconvenience as I now need to find time to sort this out! Reviewed on: 24th December 2023

Savings Review

5
Very good service and have re invested savings in ISA. Reviewed on: 23rd December 2023

Savings Review

1
Unfortunately I had a perfectly serviceable online account. Saffron has chosen to “upgrade” to a system that no longer works on my iPad. Pretty poor. Until now I was a happy customer! Reviewed on: 22nd December 2023

Savings Review

5
v. helpful Reviewed on: 22nd December 2023

Savings Review

5
While i am happy with the increased security for using my account, the instructions for password size without using certain figures ie the £ sign was not made clear and caused a bit of confusion and I ended up locked out of my account. Reviewed on: 22nd December 2023

Savings Review

5
We go in their most weeks we prefer to use cash we were lucky to win the hamper this year excellent Reviewed on: 22nd December 2023

Savings Review

5
|||He was very helpful. Reviewed on: 22nd December 2023

Savings Review

5
It was a pleasant experience to be served promptly and to have my request sorted in a quick and efficient manner. Reviewed on: 22nd December 2023

Savings Review

5
The only negative was originally trying to set up the account this kept loosing page information and had to persist with trying to complete and l would think that would put some off but as l knew you were doing upgrades soon maybe this was Reviewed on: 22nd December 2023

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