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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7204 reviews)

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4.84

Based on 7,203 reviews, last reviewed 17th Aug 2026

13% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Lovely staff in Royston. Lovely staff in Royston. The face to face interaction is perfect for the older generation who like the personal touch. I know all the team - especiall... Read more Reviewed on: 17th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7204)

Good customer service

been a customer with the Saffron for a long time, and always been happy with the service provide :) Reviewed on: 22nd January 2025

Excellent customer serviceHelpful friendly service

Helpful friendly service quick and efficient Reviewed on: 22nd January 2025

The customer service in the ware branch is amazing t...

The customer service in the ware branch is amazing the whole team is friendly and helpful I love that I can get stuff done over the counter or in an office they are also welcoming Reviewed on: 21st January 2025

Great meeting with Emily.

Great meeting with Emily. Very personable, friendly and above all professional. Always good to be with an institution that values you as a person and not just a number. Reviewed on: 21st January 2025

I visited Saffron Walden branch to have help with a...

I visited Saffron Walden branch to have help with a charity account. I needed to remove two signatories and add one or two on. Florrie provided me with all the information and forms I needed and called her colleague whilst I waited to ensure I had correct information. Reviewed on: 21st January 2025

Excellent customer service in Brentwood branch

Excellent customer service in Brentwood branch Reviewed on: 21st January 2025

Great customer service in the Brentwood branch

Great customer service in the Brentwood branch Reviewed on: 21st January 2025

Thomas was excellent, very happy with service

Thomas was excellent, very happy with service Reviewed on: 21st January 2025

Kendra, the customer service agent was friendly, and...

Kendra, the customer service agent was friendly, and guided me through the steps that I needed, and she was patient. Reviewed on: 20th January 2025

SWBS: Consistently better than most.

In my experience of SWBS, the staff are professional and friendly. The savings % is consistently good, not the best but consistently higher than most others with local high street branches. The app is good, offering the most important functionality for the tech savvy. Savings books are also given for the traditional customer base. Reviewed on: 20th January 2025

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