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Saffron Building Society: Savings reviews

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4.47
Based on 3,582 reviews, last reviewed 18th Dec 2024
3% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

4

Saffron’s customer service is excellent but the webs... Saffron’s customer service is excellent but the website & systems are not. After many years I’m afraid I’ve got fed up with battling the antiquated we... Read more Reviewed on: 18th December 2024
J E's avatar
J E

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3582)

Savings Review

2
Very long process for a very simple request. Just wanted to open 2 new accounts - should have done it on-line with a different building society. Late starting, printer did not work, failed to send on-line log-in info! Reviewed on: 14th February 2020
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Saffron Member

Savings Review

5
Beth was very friendly and informative. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Amie was very knowledgeable and helpful and went through everything thoroughly. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Beth saw me quickly when I had not made an earlier appointment. She was helpful with my original query about current interest rates and followed up with other useful information which could be helpful. Reviewed on: 13th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Extremely helpful and friendly. Not at all pushy. She gave us additional options and advice which was very helpful. Reviewed on: 12th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Amie was very good at conversation and making us feel very relaxed. Her knowledge about your products was superb and she was quite happy to answer any questions and explain anything we didn’t understand. We didn’t feel hurried at all. Reviewed on: 11th February 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
I usually see Tanya regarding my accounts and she is very professional and friendly and explains the different products available. Reviewed on: 10th February 2020
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Saffron Member

Savings review

5
The staff were brilliant. I can't fault them. The young man that opened the account for me was professional polite and helpful. Top marks Reviewed on: 8th February 2020
Saffron Member's avatar
Saffron Member

Savings review

5
Very professional very friendly and polite she explained everything perfectly. Reviewed on: 5th February 2020
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Saffron Member

Savings review

5
Very professional but friendly and made us feel comfortable and welcome Reviewed on: 5th February 2020
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Saffron Member

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