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Saffron Building Society: Savings reviews

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4.61
Based on 4,471 reviews, last reviewed 24th Jun 2025
9% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
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2%
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3%

Latest highest rating:

5

Great service at the Colchester branch the staff are... Great service at the Colchester branch the staff are always on hand to help me with whatever i need Reviewed on: 24th June 2025
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Latest lowest rating:

1

I used the Refer A Friend link and my friend duly op... I used the Refer A Friend link and my friend duly opened a Refer A Friend Saver yet I did not receive the book token reward as she was told she had op... Read more Reviewed on: 24th June 2025
David Yeabsley's avatar
David Yeabsley
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4468)

Savings Review

5
Professional, knowledgeable and helpful. Reviewed on: 3rd May 2022
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Saffron Member

Savings Review

4
very helpful Reviewed on: 3rd May 2022
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Saffron Member

Savings Review

5
The person I spoke to was fantastic. She answered all my questions patiently and made sure that I had understood everything. The reason I have given a low score is the poor rate of interest available. Reviewed on: 3rd May 2022
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Saffron Member

Savings Review

5
Menu too long. After long menu, then very prompt answer and no further passing on. Reviewed on: 3rd May 2022
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Saffron Member

Savings Review

5
The previous 'phone call I made, the person answering didn't seem to understand what a tax statement was and ended up sending me the wrong thing. (I wasn't sent a request to fill in a survey that time). This time was great service. Reviewed on: 3rd May 2022
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Saffron Member

Savings Review

5
I have been with your organisation for over 50 years and I am content to remain a customer unfortunately there seems to be a fast turnaround of faces at the counter, not the intimacy of long employed staff as years ago. Reviewed on: 3rd May 2022
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Saffron Member

Savings Review

5
Pleasant and helpful Reviewed on: 27th April 2022
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Saffron Member

Savings Review

5
The whole experience was helpful and efficient and I left feeling very satisfied. Reviewed on: 27th April 2022
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Saffron Member

Savings Review

5
Nothing can be improved on the excellent service I receive. Reviewed on: 26th April 2022
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Saffron Member

Savings Review

5
Waiting time for answer was good Reviewed on: 25th April 2022
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Saffron Member

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