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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6632 reviews)

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4.77

Based on 6,632 reviews, last reviewed 13th May 2026

21% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Staff always pleasant. Staff always pleasant. It’s a pleasure to pop in and is very conveniently located in Bishops Stortford shopping area. Reviewed on: 13th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6632)

Some issues regarding maturity of product

Some issues regarding maturity of product Reviewed on: 30th May 2024

Answered my question quickly.

Answered my question quickly, great customer service Reviewed on: 30th May 2024

For several years I have had a regular saver account.

For several years I have had a regular saver account. The interest rate has always been good, especially the present Loyalty Saver, with a rate of 9%. I have a new regular saver account with Saffron, when the present one matures. Reviewed on: 30th May 2024

Just happyhappy

Just happy very polite never had any problems Reviewed on: 30th May 2024

Disappointed with member savings 1 year tempt

Disappointed with member savings 1 year tempt … £29 from the ‘9%’ wasn’t worth it …. Reviewed on: 30th May 2024

Very approachable representative who explained every...

Very approachable representative who explained everything clearly. Was happy to answer all my questions. Reviewed on: 30th May 2024

Savings for grandchildren

I visited to enquire about long term savings for my grandchildren Reviewed on: 30th May 2024

Difficulty setting up new account

Wanted to set up new account with you filled in required data, nothing heard, ended up emailing and calling a number of times over a few weeks to check on progress. I had set up other online accounts with other banks the same day. On the thrid week with the account now set up I did a test transfer before moving £50k over and the account didn't recognise my bank details to get the money back out, I had to phone again and was told they were set up correctly and Saffron staff could see it but there is a glitch in your system which means I can't see it, therefore I can't tranfer my money back. I was told I have to call each time if I want to move my money again until the system is fixed but there was no idea from your staff when the fix was intended to happen but said it had been like this for some time. I then wanted to add another signatory to the account and was told I couldn't now it was set up it was not possible to do. your staff suggested I close the account and open another new one! It had taken me the best part of a few weeks to set up the first - I wasn't very happy so have yet done this. Reviewed on: 30th May 2024

Very helpful and polite staff.

Very helpful and polite staff. Did as requested quickly and efficiently. Reviewed on: 30th May 2024

everyone is friendly.

everyone is friendly. helpful and knowledgeably about the products available Reviewed on: 30th May 2024

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