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Saffron Building Society: Savings reviews

4.48
Based on 3,585 reviews, last reviewed 27th Dec 2024
22% decrease in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

Very good service staff very helpful and friendly Very good service staff very helpful and friendly Reviewed on: 27th December 2024
Shirley R's avatar
Shirley R

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3585)

Review of the Saffron Building Society, Savings:

Circumventing the 'block' on releasing tax information

3
Poor system for releasing tax information to clients. Reviewed on: 12th December 2024

my transaction...

5
The person who was at the counter did my transaction every quickly and seemed well informed on the process Reviewed on: 11th November 2024

It was easy to deal with as the agent was easy and g...

5
It was easy to deal with as the agent was easy and good help Reviewed on: 11th November 2024

The interest on various savings accounts you offer d...

5
The interest on various savings accounts you offer definitely good compared to others. Also like the online option so don’t have to visit a branch to pay money in or withdraw. Reviewed on: 11th November 2024

simple account and good interest

5
if i have a query , the staff are most helpful , the account does not have problems and i am very happy with SAFFRON Reviewed on: 11th November 2024

Extremely efficient friendly staff.

5
Extremely efficient friendly staff. Good range of savings plans to cover all budgets Reviewed on: 11th November 2024

Very friendly staff, I had no problems at all.

5
Very friendly staff, I had no problems at all. Reviewed on: 11th November 2024

Excellent, friendly and professional customer servic...

5
Excellent, friendly and professional customer service when enquiring about a general query Reviewed on: 11th November 2024

Resolution of funding issues

5
We had issues opening the account and transferring the funds. Sarah in the business section was extremely helpful in getting it resolved and kept me informed all the time Reviewed on: 11th November 2024

My daughter in law visited the Halstead branch to up...

5
My daughter in law visited the Halstead branch to update my passbook. The staff were cheerful and efficient. Reviewed on: 11th November 2024

Always very friendly, knowledgeable & efficient.

5
Always very friendly, knowledgeable & efficient. Reviewed on: 11th November 2024

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