Write a review

Saga: Health insurance reviews

Name: Health insurance
Rating: 4.74 (96 reviews)

View other Saga products

4.22

Based on 96 reviews, last reviewed 21st Mar 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Sangam health insurance Well done on offering a comprehensive service Reviewed on: 4th October 2021

Latest lowest rating:

1

Despite paying for private medical insurance long wa... Despite paying for private medical insurance long wait for a appt . customer service ended the call today when I was telling theming about this issue ... Read more Reviewed on: 5th February 2025

Read all reviews See your review

About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Health insurance reviews (96)

Review of the Saga, Health insurance:

Claim Not Met in Full

I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I recently had a minor heart attack and spent two nights in an NHS hospital. Despite arriving in A&E at midday on the first day, very depressingly the whole of first night was in a chair/on a trolley in A&E as the hospital had absolutely no beds. The hospital finally found me a bed at 11.30am on the second day! In all, I was 23 hours in A&E. Very unreasonably, Saga have refused my claim for the £150 for the first night I spent on a trolley as they claim I had not been formally admitted!! The Saga/Axa customer services agent was very dismissive of my claim for the first night and I have now raised a formal complaint. I very much hope that Saga show some basic common sense and meet the claim in full. Reviewed on: 29th December 2022

Good for over 50s .

Competitive offers on variety of Cover. Reviewed on: 30th September 2021

Brilliant service at great cost.

Haven’t had to use it yet but after many years I feel secure Reviewed on: 30th September 2021

Brill

Building and contents ins and boiler and elictric ins way cheaper than anyone else great service to Reviewed on: 30th September 2021

No complaints at all

Queries always dealt with by competent friendly staff. Reviewed on: 30th September 2021

A business with a heart

Since moving my health insurance to this people-centred company I have also done the same with my car and home insurance. Every year I compare the prices and user-friendliness of SAGA with other companies' offers and choose to stay. That speaks for itself. Reviewed on: 30th September 2021

Excellent Customer Support!

Every dealing I have with Saga is stress free and positive. The advisors are helpful and calm and I never seem to need to wait any length of time to actually speak to them. Very good indeed Saga! Reviewed on: 30th September 2021

Reliable, reassuring

Staff always helpful, friendly and any claims have been paid promptly. Reviewed on: 29th September 2021

Helpful and courteous staff.

A change of vehicle and address at the same time could have been difficult. Not a bit! Reviewed on: 29th September 2021

Saga

Always helpful and information available Reviewed on: 29th September 2021

Excellent company,

Saga seems to have its customers best interests at heart and listens to what you have to say. Their customer services team are excellent. Reviewed on: 29th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Health Insurance
from Vitality 1.42 from 206 reviews
Health Cash Plan
from Axa 3.00 from 6 reviews
Dental Insurance
from BUPA 2.60 from 5 reviews

There's still more to see!

Saga has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub