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Saga: Health Insurance reviews

Name: Health Insurance
Rating: 4.83 (93 reviews)

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4.66

Based on 93 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Sangam health insurance Well done on offering a comprehensive service Reviewed on: 4th October 2021

Latest lowest rating:

1

Claim Not Met in Full I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I rec... Read more Reviewed on: 29th December 2022

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About this product

Saga health insurance offers four levels of cover for the over 50s. The four different Saga HealthPlans are Support, Saver Plus, Super and Secure. All levels include cover for accommodation costs, access to Saga’s GP service and health information line, and more.

There is a wide range of health insurance providers and finding the right one for your needs can be daunting. At Smart Money People, we collect Saga health insurance reviews from genuine customers. Gain valuable insight into life as a Saga HealthPlan policyholder to decide if it’s right for you.

Find out how long customers have had their policies with Saga and how satisfied they’ve been so far. Learn more about what is included in the different levels of cover for those over the age of 50 to better understand which one suits your needs. Read about policyholders’ experiences with the claims process and find out how quickly claims are paid out. Learn the main pros and cons of Saga’s policies. Make an informed decision about your new provider by reading our Saga health insurance reviews.

If you have a HealthPlan with Saga, write a review to help others like you make better financial decisions. Tell us why you selected Saga as your health insurance provider and which level of cover you opted for. How satisfied have you been with your choice? Have you claimed on your policy, and if so, how quickly was it paid out? Is there anything about the policy that you feel could be improved? What illnesses and ailments are and aren’t covered by the policy? Would you renew your HealthPlan and recommend Saga to others in your age bracket? Whether good or bad, write an honest Saga health insurance review today.

Saga Health Insurance reviews (93)

Review of the Saga, Health Insurance:

Claim Not Met in Full

I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I recently had a minor heart attack and spent two nights in an NHS hospital. Despite arriving in A&E at midday on the first day, very depressingly the whole of first night was in a chair/on a trolley in A&E as the hospital had absolutely no beds. The hospital finally found me a bed at 11.30am on the second day! In all, I was 23 hours in A&E. Very unreasonably, Saga have refused my claim for the £150 for the first night I spent on a trolley as they claim I had not been formally admitted!! The Saga/Axa customer services agent was very dismissive of my claim for the first night and I have now raised a formal complaint. I very much hope that Saga show some basic common sense and meet the claim in full. Reviewed on: 29th December 2022

No complaints at all

Queries always dealt with by competent friendly staff. Reviewed on: 30th September 2021

A business with a heart

Since moving my health insurance to this people-centred company I have also done the same with my car and home insurance. Every year I compare the prices and user-friendliness of SAGA with other companies' offers and choose to stay. That speaks for itself. Reviewed on: 30th September 2021

Excellent Customer Support!

Every dealing I have with Saga is stress free and positive. The advisors are helpful and calm and I never seem to need to wait any length of time to actually speak to them. Very good indeed Saga! Reviewed on: 30th September 2021

Reliable, reassuring

Staff always helpful, friendly and any claims have been paid promptly. Reviewed on: 29th September 2021

Helpful and courteous staff.

A change of vehicle and address at the same time could have been difficult. Not a bit! Reviewed on: 29th September 2021

Saga

Always helpful and information available Reviewed on: 29th September 2021

Excellent company,

Saga seems to have its customers best interests at heart and listens to what you have to say. Their customer services team are excellent. Reviewed on: 29th September 2021

The best

Security for three years at a great price Reviewed on: 29th September 2021

Health insurance benefits

I've been pleasantly surprised with no only the ease with which I was able to take out health insurance but the on going service provided with continued information pertaining to my policy. I have now taken out Car insurance as well . Reviewed on: 29th September 2021

They cover all expenses without lots of fuss and bother

I suffered from a painful Chronic Compartment Syndrome after lots of outdoor activity; namely! Climbing Mount Fuji, Kilimanjaro, running the Marathon des sables and various other activities, and SAGA dealt with all that quickly and efficiently, and effectively.I was very greatful to them. Reviewed on: 29th September 2021

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