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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (603 reviews)

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4.80

Based on 603 reviews, last reviewed 1st Sep 2025

40400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

ease of taking out a policy online ease of taking out a policy online Reviewed on: 1st September 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (603)

Professional, expert friendly staff

I had to ring about some additional health issues, each time I received excellent customer service from both the Saga call handler and the underwriter who spoke to me concerning one condition. Everything was explained clearly and they ensured they had answered all my questions and provided changes to me cover speedily meeting my new needs. Reviewed on: 15th August 2025

happy to recommend

took out an annual travel policy a year ago - with pre-existing conditions and when had to advise new diagnosed condition/medication a month or so ago, it was easy to update and pay the additional premium. not yet seen how easy/hard it is to renew but as exploring Saga holidays which would have travel insurance included, may wait a while as not travelled at all for holiday since last September. Easy to deal with by phone and online. Reviewed on: 15th August 2025

Great website.

Great website. Personable service and good aftercare Reviewed on: 15th August 2025

Better rate than other providers

Better rate than other providers who's quotes were double SAGA's Reviewed on: 15th August 2025

A Very Good Experience

Had cause to use Saga travel insurance whist on holiday in Europe which included a stay in hospital. The re patriation to the UK was well organised with a doctor escort all the way to my front door. The claim for expenses was very straight forward and speedy. Reviewed on: 15th August 2025

Excellent value and quick response.

Excellent value and quick response. Reviewed on: 15th August 2025

Good helpful advice.

I rang up to ask if having an operation would affect my travel insurance. The customer service person was very knowledgable and patiently answered all my questions. She gave me good advice on what I needed to do after the operation i.e. asking for a letter explaining the results which I could then contact the company with to discuss. Reviewed on: 15th August 2025

Saga Wow

I insure with Saga every year because they are good value for money & are very reliable Reviewed on: 15th August 2025

Good travel insurance, it could be less costly

Service is good and they cover for most things, as always the price could always be better Reviewed on: 15th August 2025

Seeks feedback and always quick response

Great at seeking feedback before making changes to policies. Always able to get to speak to someone quickly Reviewed on: 15th August 2025

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