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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.84 (1077 reviews)

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4.84

Based on 1,077 reviews, last reviewed 12th Mar 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Pedantic claim procedure designed to wear you down! I booked SAGA as I had some medical issues involving high BP and atrial Fib so the usual suspects (Bank) refused cover under standard terms so I was f... Read more Reviewed on: 12th March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1077)

Improved over the years, much better now.

Improved over the years, much better now. Reviewed on: 27th September 2025

Happy with my insurance at a reasonable price.

Happy with my insurance at a reasonable price. Reviewed on: 27th September 2025

excellent staff when asking for a quote

excellent staff when asking for a quote Reviewed on: 27th September 2025

Saga understands the needs of mature customers.

Saga understands the needs of mature customers. Reviewed on: 27th September 2025

Stress free experience

Easy to deal with , stress free experience and a competitive price. Reviewed on: 27th September 2025

Faith in insurers restored by Saga

Following a terrible experience with a different provider in 2022 I turned to Saga to insure my next holiday. I picked up debilitating virus. The service from Saga was excellent. All medical bills covered without a quibble. Fortunately I was able to return on the planned flight but I knew they would pay for a rebooking if needed. So I reinsured with them for a big trip this year. Although I did not need to call upon their service this time I felt totally secure when I ventured to the opposite side of the world. I will always us them in future as the Service from Saga is the best Reviewed on: 27th September 2025

I mean what more is there to say than Saga do everyt...

I mean what more is there to say than Saga do everything they stand for, what more can a customer want ? A+++ service provider ! Reviewed on: 27th September 2025

Straightforward.

Straightforward to set up cover for our trips to Europe and Africa. Good value. Reviewed on: 27th September 2025

Phone service and people very helpful.

Phone service and people very helpful. Reviewed on: 27th September 2025

An Early Claim

I have had cause to claim on my travel insurance once, after just joining Saga. My claim was dealt with quickly and efficiently even as a brand new customer. I was not penalised with higher premiums the following year as a result of my early claim. I now have travel, Car and Home insurance with Saga and feel properly protected. Reviewed on: 27th September 2025

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