Write a review

Go to business site

Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

View other Saga products

4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

1844% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

Read all reviews Write a review

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Travel insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Saga Travel insurance reviews (1074)

Saga understands the needs of mature customers.

Saga understands the needs of mature customers. Reviewed on: 27th September 2025

Stress free experience

Easy to deal with , stress free experience and a competitive price. Reviewed on: 27th September 2025

Faith in insurers restored by Saga

Following a terrible experience with a different provider in 2022 I turned to Saga to insure my next holiday. I picked up debilitating virus. The service from Saga was excellent. All medical bills covered without a quibble. Fortunately I was able to return on the planned flight but I knew they would pay for a rebooking if needed. So I reinsured with them for a big trip this year. Although I did not need to call upon their service this time I felt totally secure when I ventured to the opposite side of the world. I will always us them in future as the Service from Saga is the best Reviewed on: 27th September 2025

I mean what more is there to say than Saga do everyt...

I mean what more is there to say than Saga do everything they stand for, what more can a customer want ? A+++ service provider ! Reviewed on: 27th September 2025

Straightforward.

Straightforward to set up cover for our trips to Europe and Africa. Good value. Reviewed on: 27th September 2025

Phone service and people very helpful.

Phone service and people very helpful. Reviewed on: 27th September 2025

An Early Claim

I have had cause to claim on my travel insurance once, after just joining Saga. My claim was dealt with quickly and efficiently even as a brand new customer. I was not penalised with higher premiums the following year as a result of my early claim. I now have travel, Car and Home insurance with Saga and feel properly protected. Reviewed on: 27th September 2025

Patient and very helpful staff who give clear and ea...

Patient and very helpful staff who give clear and easy to follow adice. Reviewed on: 27th September 2025

Customer service is really helpful if you have queri...

Customer service is really helpful if you have queries and I love the fact that if you flight is delayed Saga send you vouchers for the Airport lounge, it helps you focus less on the delay! Reviewed on: 27th September 2025

Holiday cancellation

I had to cancel a holiday at the last minute and Saga provided me with a full refund. The claim process was simple, the staff were extremely helpful and the money was in my bank really quickly following the claim. Reviewed on: 27th September 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Travel Insurance
from Co-op Insurance 5.00 from 3 reviews
Travel Insurance
from EasyJet 1.25 from 14 reviews
Travel Insurance
from Halifax 4.27 from 7 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub