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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

Saga's annual travel policy ticks all the boxes.

Saga's annual travel policy is really good value for money and covers all the essentials. It also amply covers the costs in case of cancellation and provides generous health cover. Even if I only have one holiday per year Saga's annual insurance compares very favourably with the one off policies available. Reviewed on: 28th September 2025

Customer care on my enquiry was excellent.

Customer care on my enquiry was excellent. They were patient at helping me through steps I couldn’t understand and reassuring me everything was in order. This was so important to know that I could go away on my holiday knowing I would be able to liaise with helpful individuals who had my interests at heart. Reviewed on: 28th September 2025

Good value .

Good value . Helpful phone operators. East to use Web site Reviewed on: 28th September 2025

Went to existing insurance company they wanted twice...

Went to existing insurance company they wanted twice price offered by Saga. Didn’t have to think twice. Having previous worked as independent financial in Fife never had Saga grateful now Reviewed on: 27th September 2025

I was admitted to hospital for five days.

I was admitted to hospital for five days. Saga organised a new flight home and a flight nurse (having had pneumonia). They liaised with my son through the whole procedure and I was so appreciative of the professional work the team must have done to get me home, right to my door, accompanied by the flight nurse. Reviewed on: 27th September 2025

Insurance Claim Experience

It is not until you need to make a claim can you truly judge an insurance policy. Having recently had to make a claim which was successfully completed with comprehensive efficiency, I can recommend Saga Travel and therefore have renewed my policy for another year. Reviewed on: 27th September 2025

Have been renewing the policy every year with out an...

Have been renewing the policy every year with out any hassle Reviewed on: 27th September 2025

Brilliant Staff & Easy Process

Saga Travel Insurance staff couldn't have been more helpful when we needed to cancel our holiday due to sudden serious illness. The whole process went very smoothly and we got all our money back. It was very welcome at a very stressful time. Reviewed on: 27th September 2025

Travel Insurance

Quick and easy purchase of travel insurance at a reasonable price. Reviewed on: 27th September 2025

There when needed

Needed hospital tests while in Tenerife. The process with Saga was straight forward Reviewed on: 27th September 2025

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