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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.84 (1077 reviews)

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4.84

Based on 1,077 reviews, last reviewed 12th Mar 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Pedantic claim procedure designed to wear you down! I booked SAGA as I had some medical issues involving high BP and atrial Fib so the usual suspects (Bank) refused cover under standard terms so I was f... Read more Reviewed on: 12th March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1077)

Patient and very helpful staff who give clear and ea...

Patient and very helpful staff who give clear and easy to follow adice. Reviewed on: 27th September 2025

Customer service is really helpful if you have queri...

Customer service is really helpful if you have queries and I love the fact that if you flight is delayed Saga send you vouchers for the Airport lounge, it helps you focus less on the delay! Reviewed on: 27th September 2025

Holiday cancellation

I had to cancel a holiday at the last minute and Saga provided me with a full refund. The claim process was simple, the staff were extremely helpful and the money was in my bank really quickly following the claim. Reviewed on: 27th September 2025

Excellent communication via telephone with very know...

Excellent communication via telephone with very knowledgeable advice at competitive prices Reviewed on: 27th September 2025

Excellent cover at a fair price.

Excellent cover at a fair price.Easily arranged on the phone at a UK call centre. Reviewed on: 27th September 2025

No Bots but people

Easy to deal with, speaking to an actual person rather than a BOT Reviewed on: 27th September 2025

Affordable insurance for over 60's

affordable insurance, prompt replies on emails, full information on cover provided and contact details clear and precise Reviewed on: 27th September 2025

Very good professional staff and very good value for...

Very good professional staff and very good value for money Reviewed on: 27th September 2025

It was so easy to take out my holiday insurance.

It was so easy to take out my holiday insurance. I had a chat with someone about a few queries I had. They were lovely and helpful. Reviewed on: 27th September 2025

I definitely recommend Saga

The app is very easy to use a d customer service is great Reviewed on: 27th September 2025

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