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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (603 reviews)

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4.80

Based on 603 reviews, last reviewed 1st Sep 2025

40400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

ease of taking out a policy online ease of taking out a policy online Reviewed on: 1st September 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (603)

I only use Saga for all insurance.

I only use Saga for all insurance. So simple and cheap. Reviewed on: 15th August 2025

Easy to use.

Easy to use. And a competitive price Reviewed on: 15th August 2025

Have just had to make a claim for a damaged carpet I...

Have just had to make a claim for a damaged carpet I spoke to a lady called Carlie who was so helpful and easy to talk to ,I have a new carpet coming next week so more than satisfied with Saga. Reviewed on: 15th August 2025

Comprehensively good

Helpful and clarity of responses Reviewed on: 15th August 2025

SIMPLY THE BEST

Unfortunately I had to cancel a holiday for health reasons and the team at Saga could not have been more helpful and efficient. Have continued to insure with them. Reviewed on: 15th August 2025

Annual Travel cover.

We purchased annual-travel in Europe cover at a much reduced price from our previous provider, with the same amount of cover. Reviewed on: 15th August 2025

Customer service challenges

Customer service can sometimes be difficult to deal with due to all the questions asked. Quite stressful. Reviewed on: 15th August 2025

Always someone to talk to when you ring for help & a...

Always someone to talk to when you ring for help & advice. Reviewed on: 15th August 2025

Excellent

Always excellent , friendly helpful and knowledgeable service Reviewed on: 15th August 2025

Knowledgeable friendly staff

Knowledgeable staff presenting options. Rapid processing and refund of cancelled insurance Reviewed on: 15th August 2025

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