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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (603 reviews)

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4.80

Based on 603 reviews, last reviewed 1st Sep 2025

40400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

ease of taking out a policy online ease of taking out a policy online Reviewed on: 1st September 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (603)

I had a single policy to start with then decided to...

I had a single policy to start with then decided to upgrade to an annual policy. Very helpful team. Reviewed on: 14th August 2025

Had to contact them twice in a year and each time th...

Had to contact them twice in a year and each time the person I spoke to was knowledgeable, friendly and helpful. Reviewed on: 14th August 2025

While on holiday I was taken ill.

While on holiday I was taken ill, the travel insurance I had covered my expences. I was reimbursed on my returned within 12 hours. Reviewed on: 14th August 2025

Quote for Travel Insurance

The detail on line was very helpful Reviewed on: 14th August 2025

Clear, esay, understadable service

Clear, easy, understandable service Reviewed on: 14th August 2025

Excellent service.

We claimed for a medical procedeure and treatment. saga paid out with no problems excellent. Reviewed on: 14th August 2025

So easy to find insurance that meets all my needs wi...

So easy to find insurance that meets all my needs with just one click Reviewed on: 14th August 2025

Help when needed

Having contracted Covid on holiday, we found Saga Customer Service very good.After a fairly traumatic time, saga got us home. The last gentleman I spoke to was extremely helpful, giving us 2 choices of route home. Safa also settled our claim fairly quickly. Reviewed on: 14th August 2025

Relax and enjoy

From start to finish it all ran like clockwork. Reviewed on: 14th August 2025

Very good Single Trip Travel Insurance provider

Good clear process and helpful staff and format for applying for and being offered a good deal for a Single Trip Travel Insurance. Reviewed on: 14th August 2025

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