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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

399% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Very helpful, friendly but professional, explaining...

Very helpful, friendly but professional, explaining thoroughly and answering all our queries. Pricewise they are less or similar to other companies quotes. You can trust a company of Saga reputation when you are a mature age. Reviewed on: 26th September 2025

Great price

I paid the same price for a annual policy as I would of paid for a single trip with another company. A bonus was with saga if you are delayed they track your flight and send you a email with a voucher for the vip lounge . Reviewed on: 26th September 2025

Retired customers struggle to keep up with modern te...

Retired customers struggle to keep up with modern technology. Saga understand this and help us to deal with it. Reviewed on: 26th September 2025

Great service at the right price

Great service at the right price Reviewed on: 26th September 2025

I have several health issues but put my trust

I have several health issues but put my trust in Saga health insurance as its reliable honest and helpful if their services are ever needed. Reviewed on: 26th September 2025

So far have had no claims but my renewal is straight...

So far have had no claims but my renewal is straightforward and I don’t have to worry about my 5/6 holidays a year because I know I’m covered. Reviewed on: 26th September 2025

Competitive Insurance

Very friendly and helpful, made the whole experience easy. Reviewed on: 26th September 2025

This year, when it was time to renew my annual trave...

This year, when it was time to renew my annual travel insurance, I was having a medical problem investigated. It was sorted without further treatment being necessary. I rang to renew. The very helpful lady dealing with me backdated my insurance to the original renewal date but gave me a discount for the weeks I had missed Reviewed on: 26th September 2025

Very helpful at difficult time

Unfortunately my husband had a medical diagnosis a few weeks before we were due to travel to the Caribbean for a special holiday and doctors thought it sensible to not travel. The communication I had with Saga staff was very sympathetic and helpful at a difficult time. The help and guidance given was much appreciated. The claim, which was quite substantial, went through seamlessly without any hassle. Saga will always be my first choice. You get what you pay for. I will be eternally grateful to fiends ho recommend Saga to me. Reviewed on: 26th September 2025

Travel Insurance

Staff very helpful and knowledgeable. Were able to answer all my questions. Reviewed on: 26th September 2025

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