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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (577 reviews)

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4.80

Based on 577 reviews, last reviewed 25th Aug 2025

38100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

A friendly company to deal with I have found Saga Travel Insurance very friendly to deal with. They are clear in what they offer and have been reliable dealing with a claim. I real... Read more Reviewed on: 25th August 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (577)

So easy to find insurance that meets all my needs wi...

So easy to find insurance that meets all my needs with just one click Reviewed on: 14th August 2025

Help when needed

Having contracted Covid on holiday, we found Saga Customer Service very good.After a fairly traumatic time, saga got us home. The last gentleman I spoke to was extremely helpful, giving us 2 choices of route home. Safa also settled our claim fairly quickly. Reviewed on: 14th August 2025

Relax and enjoy

From start to finish it all ran like clockwork. Reviewed on: 14th August 2025

Very good Single Trip Travel Insurance provider

Good clear process and helpful staff and format for applying for and being offered a good deal for a Single Trip Travel Insurance. Reviewed on: 14th August 2025

Great customer service

Friendly, knowledgeable caring staff who value me as a customer and give me peace of mind. Reviewed on: 14th August 2025

Travel insurance

I got a good deal on travel insurance with Saga as it’s getting harder to get good insurance the older I get. Reviewed on: 14th August 2025

Helpful people at the other end of the phone!

The people at the other end of the phone have always been very helpful escpecially when checking out the medication I am on. A real contrast with some other insurers I have consulted with about travel insurance. Reviewed on: 14th August 2025

Always helpful when you have a question

Always helpful when you have a question Reviewed on: 14th August 2025

Insurance with health issues

They provide insurance when it’s difficult to get it elsewhere due to health issues Reviewed on: 14th August 2025

Excellent customer service

All interactions I have had with Saga have been efficient and helpful. It is refreshing and welcome to have good customer service by telephone as well as in correspondence. The only time I required to make a claim, it was settled quickly and efficiently. Reviewed on: 14th August 2025

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