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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (603 reviews)

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4.80

Based on 603 reviews, last reviewed 1st Sep 2025

40400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

ease of taking out a policy online ease of taking out a policy online Reviewed on: 1st September 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (603)

Outstanding customer service

Absolutely fantastic customer service. The team was so supportive in helping, going the extra mile ,very friendly, professional and you actually can talk to a real person with outstanding English Language skills. Reviewed on: 14th August 2025

Travel Insurance - seamless process

Travel Insurance upgrade was seamless and took very little time to arrange. Reviewed on: 14th August 2025

As I have a long term medical condition they are ver...

As I have a long term medical condition they are very competitive priced with excellent cover. Reviewed on: 14th August 2025

Friendly, helpful staff

Very friendly and helpful man helped me with sorting out my travel insurance, when I had made an error. Reviewed on: 14th August 2025

Insurance ticks all my boxes

Signing up was very easy and the travel insurance ticks all my required boxes. Will consider other insurances Reviewed on: 14th August 2025

Easy and helpful

Helpful call handlers who post the paperwork and allow my daughter to speak to them on my behalf after I gave permission. Reviewed on: 14th August 2025

Excellent travel insurance

The call handler was very reassuring talking through my medical travel insurance Reviewed on: 14th August 2025

Not the cheapest but excellent service.

Not the cheapest but their service and level of cover are excellent. When it matters their claims team are sensitive, highly professional and exceptional in delivering the help you need. Faultless service. Reviewed on: 14th August 2025

Computer quote easy to get

Computer forms easy to complete and cover easy to pay for. Disappointed that you don’t give a discount because we also have house and contents cover with you. Reviewed on: 14th August 2025

Travel insurance customer service adviser was very h...

Travel insurance customer service adviser was very helpful Reviewed on: 14th August 2025

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