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Saga: Travel insurance reviews

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4.10
Based on 152 reviews, last reviewed 19th Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
3%
See only 1 star reviews
8%

Latest highest rating:

5

Great cover Great cover and not too expensive for the level it provides. Reviewed on: 19th April 2025
Jen's avatar
Jen

Latest lowest rating:

1

Proving cause of death whilst abroad My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificat... Read more Reviewed on: 24th October 2024
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Linda T
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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (152)

Peace of mind when travelling

5
After Being admitted to hospital 2 weeks before travelling I was still unfit to fly and travel in Vietnam . Saga reimbursed my costs . I recovered and was able to holiday a few months later . As a result of their speedy reply my partner changed his insurance to saga and so did 3 of my friends who were very impressed . Thank you . Reviewed on: 8th September 2020
sandra Davies's avatar
sandra Davies

Great service

5
Have used Saga for our travel insurance twice now. Excellent service both times Reviewed on: 7th September 2020
J. Brassington's avatar
J. Brassington

Trustworthy insurance

4
Have not had to claim but people have been helpful on the phone when I have rung up. I received some of my premium back when my cruise was cancelled but sadly not all! Reviewed on: 26th August 2020
Jane Hitchens's avatar
Jane Hitchens

Saga looks after its customers

5
Saga were very quick to reassure customers at the start of the pandemic lockdown regarding travel insurance with regular emails. Then they introduced lots of innovative things to do do whilst stuck indoors. All very much appreciated - thank you! Reviewed on: 26th August 2020
Kathy's avatar
Kathy

Recommended by friends

5
Thankfully never had to claim but heard good reports from people who have and know from experience that Saga holiday reps are most helpful and efficient when problems do arise Reviewed on: 26th August 2020
Gwen's avatar
Gwen

Great customer service

5
The people who work at Saga on the phones are amazing outshine all other companies in their willingness to help and their patience in answering all enquiries Reviewed on: 26th August 2020
Jane Locke 's avatar
Jane Locke

Market competitive

5
A full insurance covering all aspect of health and safety providing peace of mind and excellent value for money Reviewed on: 26th August 2020
Leonardo 's avatar
Leonardo

As soon as the covid19 hit Saga ran away

2
I have stayed in the canaries as it was the safest thing to do and and because of the UK quarantine I am now not insured and it was a waste of money Reviewed on: 26th August 2020
Borgie Boy Phipps's avatar
Borgie Boy Phipps

Customised for over 50's

5
Sensible and down to earth for > 50. Very good reviews gives clients confidence. Reviewed on: 25th August 2020
John Chambers's avatar
John Chambers

Great service

5
I called on behalf of my father and after waiting just a few min for someone to pick up the phone I had a warm welcome voice answer the phone. I policy was taken out and the process was easy, everything was explained to me in full. Reviewed on: 24th August 2020
J's avatar
J

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