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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.48 (152 reviews)

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4.15

Based on 152 reviews, last reviewed 19th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Great cover Great cover and not too expensive for the level it provides. Reviewed on: 19th April 2025

Latest lowest rating:

1

Proving cause of death whilst abroad My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificat... Read more Reviewed on: 24th October 2024

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About this product

Saga Travel insurance reviews (152)

Review of the Saga, Travel insurance:

Do not use their holiday insurance.

Had faith until taken ill and needed to make claims. Then it showed policy is worthless. They use on Astrenska,who use Collinson Insurance to handle claims. They don't answer the phone but text you to go on line. Finally got paper copies, sent back 9 May. Suddenly email on 23 may for more information. They received it 25 May. Since then nothing. No replies to my emails, or letters. No updates. Suggest you look at reviews on COLLINSON Insurance company. Saga say they are short of staff When needed, found to be wanting. Take heed. Saga still pushing these policies. And a line in their quote, says how easy it is for you to process a claim. BE WARNED . Reviewed on: 14th June 2023

Products to meet all needs

Excellent customer service, helpful staff and a good product range providing value for money Reviewed on: 28th September 2021

Hassle free

I booked the Travel Insurance when I booked a cruise , it was included in the price and is very comprehensive, even covering Covid cancellation. Reviewed on: 28th September 2021

No hassle insurance

Lovely staff, very helpful,and a trustworthy company Reviewed on: 28th September 2021

Excellent

Unfortunately my husband became ill on the Saga cruise, the treatment and service we received was excellent. Reviewed on: 28th September 2021

Holiday Insurance

I have always been happy with Saga and am happy to recommend them. Reviewed on: 28th September 2021

Great customer service

Saga have been helpful and efficient. They still tried to help even with all the travel restrictions. Reviewed on: 28th September 2021

Straight forward

When ever you contact Saga, they're always pleasant & polite. There policies are straight forward & easy to understand. Should you be unfortunate enough to have to make a claim you get the feeling it would be hassel free. Reviewed on: 28th September 2021

Ridiculous Price Hike

Seeking identical insurance to previous year. Identical destination, same time of year, etc and now being quoted a price hike of over £1000. - No thanks SAGA. Reviewed on: 28th September 2021

Helpful, not necessarily to their advantage

Advised when I had accidentally double insured. Saga ended up with the business. Reviewed on: 28th September 2021

Reliable for Heath issues and age limit

I was ‘refused’ insurance because I had reached over 70 Saga have been reliable each year I get older. Reviewed on: 28th September 2021

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