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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.48 (152 reviews)

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4.15

Based on 152 reviews, last reviewed 19th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Great cover Great cover and not too expensive for the level it provides. Reviewed on: 19th April 2025

Latest lowest rating:

1

Proving cause of death whilst abroad My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificat... Read more Reviewed on: 24th October 2024

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About this product

Saga Travel insurance reviews (152)

Review of the Saga, Travel insurance:

Do not use their holiday insurance.

Had faith until taken ill and needed to make claims. Then it showed policy is worthless. They use on Astrenska,who use Collinson Insurance to handle claims. They don't answer the phone but text you to go on line. Finally got paper copies, sent back 9 May. Suddenly email on 23 may for more information. They received it 25 May. Since then nothing. No replies to my emails, or letters. No updates. Suggest you look at reviews on COLLINSON Insurance company. Saga say they are short of staff When needed, found to be wanting. Take heed. Saga still pushing these policies. And a line in their quote, says how easy it is for you to process a claim. BE WARNED . Reviewed on: 14th June 2023

Hassle free cover

Competitive, confidence inspiring, comprehensive and straightforward overall. Reviewed on: 29th September 2021

Travel insurance abroad

We had the misfortune to make a claim but luckily we were covered by Saga. The whole experience was made so much more bearable as all arrangements were taken care of. Reviewed on: 29th September 2021

Excellent service

With my health problems I had been to other companies for a quote. Then I realised that I already had my car insurance with you. A quick phone call, followed by a very helpful adviser, made me decided to go with Saga. Reviewed on: 29th September 2021

Excellent value

Best value anywhere. No other insurers get anywhere near. Reviewed on: 29th September 2021

Cover of our cruise booking

My wife became terminally ill quite suddenly and I had to cancel our booking. Getting some of the sections of the application completed to longer than expected because of the demands placed upon GPs at the time by Covid-19 lock down. Saga coped with the delay and were supportive refunding our full costs. Reviewed on: 29th September 2021

Provide an excellent service where others refuse due to age

Also provide me with car and household insurance without fuss. Super service Reviewed on: 29th September 2021

People friendly

It does what it says on the tin without embelishments or long winded waffle. Reviewed on: 29th September 2021

Top service

My wife fell I'll on a cruise. The treatment on board was second to none & absolutely hassle free dealing with the insurance claim. Being with Saga certainly expedited the treatment and settlement. Reviewed on: 29th September 2021

Travel Insurance

I was given a great telephone service and everything was easily explained. Very good value too. Reviewed on: 29th September 2021

Best travel insurance I have ever had

Do the yearly insurance, book ya hols here or abroad, sit back relax take the winter or summer sun or just have a short break, knowing ya covered smile it’s hols time x Reviewed on: 29th September 2021

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