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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.48 (152 reviews)

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4.15

Based on 152 reviews, last reviewed 19th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Great cover Great cover and not too expensive for the level it provides. Reviewed on: 19th April 2025

Latest lowest rating:

1

Proving cause of death whilst abroad My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificat... Read more Reviewed on: 24th October 2024

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About this product

Saga Travel insurance reviews (152)

Review of the Saga, Travel insurance:

Do not use their holiday insurance.

Had faith until taken ill and needed to make claims. Then it showed policy is worthless. They use on Astrenska,who use Collinson Insurance to handle claims. They don't answer the phone but text you to go on line. Finally got paper copies, sent back 9 May. Suddenly email on 23 may for more information. They received it 25 May. Since then nothing. No replies to my emails, or letters. No updates. Suggest you look at reviews on COLLINSON Insurance company. Saga say they are short of staff When needed, found to be wanting. Take heed. Saga still pushing these policies. And a line in their quote, says how easy it is for you to process a claim. BE WARNED . Reviewed on: 14th June 2023

Understanding your insurance

Saga where very helpful when I was choosing the insurance and also when I had queries when I went on holiday I would definitely recommend Reviewed on: 29th September 2021

They worked for me so quickly!

I had to self-isolate on our holiday in the Orkneys for 10 days and the cost was £1400. We told the travel insurance company and they agreed they would pay us back for the money we had spent. And they did that so quickly! Wow!!! Reviewed on: 29th September 2021

Competitive insurance and excellent trouble free assistance

Taken ill in South Africa. Immediate friendly help and advice given. No hassle settlement if expenses and loss. Reviewed on: 29th September 2021

Travel insurance

Insurance always included with travel, hassle free. Reviewed on: 28th September 2021

Good for the over 50

Have done this because it works for the over 50 and its works when you need it Reviewed on: 28th September 2021

Saga Travel Insurance

Gave outstanding advice with professionalism Reviewed on: 28th September 2021

Comprehensive and flexible

The insurance covers people who would pay a premium elsewhere or even be refused cover. Real people on the phone make Saga a pleasure to deal with. Reviewed on: 28th September 2021

Easy to get, good value

A very nice talk on the phone for getting to Know the terms. Completed purchase on-line very easily Reviewed on: 28th September 2021

Excellent service when it was needed

I managed to get good cover for a world cruise when others wouldn’t cover the length of time. Whilst on the cruise I had a small accident and needed medical attention. Saga we’re friendly and efficient in dealing with my claim on my return. Reviewed on: 28th September 2021

Good insurance at a reasonable price.

I looked around at various insurance companies and decided that Saga gave me what I needed. Reviewed on: 28th September 2021

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