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Santander: 123 Credit Card reviews

3.86
Based on 156 reviews, last reviewed 2nd Apr 2025
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
47%
See only 4 star reviews
25%
See only 3 star reviews
13%
See only 2 star reviews
5%
See only 1 star reviews
10%

Latest highest rating:

5

Good rates of interest, but competition offers better Good rates of interest, but competition offers better Reviewed on: 2nd April 2025
Nigel B's avatar
Nigel B

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyone and everyone to avoid contac... Read more Reviewed on: 28th January 2025
Customer's avatar
Customer

About this product

Santander 123 Credit Card reviews can help you to find out about the pros and cons of the 123 Credit Card credit card. What kind of features do Santander customers like? Find out more about the Santander 123 Credit Card by reading our trusted Smart Money People reviews. You can also write your own Santander 123 Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Santander 123 Credit Card reviews (156)

Review of the Santander, 123 Credit Card:

Simple to apply for

5
I went into the branch and I was pre approved for a 3 2 1 Credit card as I already have a 3 2 1 account it was simple and easy and I have been told it will be posted to me in a matter of days. Fantastic service, also gives me cash back on what I buy in the shops and I can have it for 6 months free of charge. Reviewed on: 28th March 2016

Excellent service

5
Always had excellent service and cash back scheme is good Reviewed on: 1st February 2024

The credit card that can not cope with couples

2
My husband and I have a credit card each on one credit card account. We have a mobile phone each and an email each, which is fairly normal for modern people. I travel alot for work and sometimes want to use my credit card when I am away from home and the husband. He might want to use his when we arent together as well !! But we can only have one registered phone for OTP. Its crazy that I cant have my phone linked to my card number and my husband have his linked to his card number. Come on Santander get into the 21st century !! Reviewed on: 18th January 2024

Credit card

5
Very good product and communication Reviewed on: 7th September 2023

Santander customer service

5
Recently I had an issue with a Limousine company, had hired a limo for my daughters wedding, this did not turn up on the day which caused so much upset, we eventually found out the limo company had gone into liquidation, so I rang Santander and Top marks to the customer service staff and the loss prevention officer carefully and kindly dealt with my issues BRILLIANTLY Reviewed on: 1st August 2023

Taking the worry away

5
Not only is this account and card simple to use, earning money to use it is a bonus for me. Reviewed on: 1st June 2023

Great Card

5
Love the cashback and always fast responses to queries in the app Reviewed on: 31st May 2023

Dismayed, customer

1
My from Swindon just spent three hours trying to find out why Santander took more money than I have spent over the last year Reviewed on: 17th May 2023

Good for cashback

5
Very happy with this card - don't think you can get it any more so intend to keep it Reviewed on: 4th April 2023

Simple

4
No issues, runs smoothly, all you need with no fuss Reviewed on: 3rd April 2023

Easy as 1, 2, 3

5
I’ve had a Santander 123 Credit Card for over 10 years. It has suited my perfectly. I wouldn’t switch products. Reviewed on: 30th March 2023

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