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Karen E

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Review of the Santander, 123 Credit Card:

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The credit card that can not cope with couples

My husband and I have a credit card each on one credit card account. We have a mobile phone each and an email each, which is fairly normal for modern people. I travel alot for work and sometimes want to use my credit card when I am away from home and the husband. He might want to use his when we arent together as well !! But we can only have one registered phone for OTP. Its crazy that I cant have my phone linked to my card number and my husband have his linked to his card number. Come on Santander get into the 21st century !! Reviewed on: 18th January 2024

Review of the Saga, Home insurance:

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Massive 45% hike in Premiums - what a RIP off

We took out Saga home insurance in 2022. Both my husband and I are between 50 and 60 and work. We live in a nice area of Hertfordshire and have not claimed in 30 years. Our renewal came last year and the premium had gone up 45%. I called to query it, bearing in mind that inflation had got to 15% during 2023 and was told the price reflected the fact were were in a high crime area !! We went else where. We had also put my 93 year old mother-in-law with Saga at the start of 2023 because they looked competitive. And her renewal arrived last week with the premium almost 50% more. She has never claimed. She doesnt go on holidays so the house is never left alone. What a rip-off. We moved her to More Than for half the price and better cover. Reviewed on: 18th January 2024

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