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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,247 reviews, last reviewed 18th Apr 2025
1100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025
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Anonymous

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025
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Mr Savva

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1247)

Review of the Santander, 123 Current Account (discontinued):

Very happy with this account and the level of service

5
Pleased with the level of service at Santander. I have been very happy with this bank for many years, they are always happy to help with any problems and in fact most things can be resolved on line if you have that facility enabled. Nice to be able to view your account at any time of day or night to suit you. Reviewed on: 6th November 2018

Better than the Edge for my circumstances

4
I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always more than covers the fee. The main downside is the the rate of return is less with reduced cashback and higher fees. I have worked it out that based on my spending I am still better off sticking with this account rather than switching to the Edge account Reviewed on: 1st March 2025

Account Support

5
Fraudulent activity has been brought to my attention by the bank and resolved immediately Reviewed on: 1st March 2025

Helpful Banking

4
Have banked with them since I was 16, one of the few accounts that only require a minimum of £500 per month being deposited, which makes it accessible to most people. Branch staff are always really helpful. They also have good online and app banking. Reviewed on: 26th February 2025

Good customer service in branch helping with paying...

5
Good customer service in branch helping with paying in a cheque Reviewed on: 26th February 2025

good range of cashback options and good app

5
good range of cashback options and good app Reviewed on: 26th February 2025

Excellent account shame it’s ended

5
Excellent account just a shame it’s not available anymore. Easy to access and good interest on account balance. Online services great new app not so great. Reviewed on: 26th February 2025

Easy to keep track of money using app.

5
Easy to keep track of money using app. Good customer service at the branch in town. Reviewed on: 26th February 2025

I am satisfied with these conditions

5
it is very ok .this revolut account i am very satisfied with this account Reviewed on: 7th February 2025

So hard to set up an account.

1
So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were asking me to do things I’d done two weeks previous. Such a confusing, long and complex process I just gave up in the end. Reviewed on: 28th November 2024

Santander very good

5
Brilliant service, call centres excellent Reviewed on: 28th November 2024

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