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Santander: 123 Current Account reviews

4.16
Based on 1,227 reviews, last reviewed 17th Sep 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Great Bank One of the few banks that offer an account with a low minimum pay in each month, I have banked with them for over 40 years and never had a problem, th... Read more Reviewed on: 24th August 2024
Kathryn Moxey's avatar
Kathryn Moxey

Latest lowest rating:

1

Not a save bank! Lost a lot of money because of them! Some time ago, I had Open Bank block my account there because suspicious debits were being attempted. A week after the account was blocked, Open Bank ... Read more Reviewed on: 17th September 2024
Franz Josef Steiner's avatar
Franz Josef Steiner

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account reviews (1227)

Review of the Santander, 123 Current Account:

First they dropped the rate, then they nearly lost me a home

1
First they increased the monthly fee from £2 to £5...then they cut the interest rate from 3% to 1.5%...well ok that's market forces at work, I guess I understand...but what really got my goat? When we moved house earlier this year, I needed to transfer a lump sum for a rental deposit...Santander blocked it because it "didn't fit my regular spending pattern". Well of course not, moving house is not a regular occurrence! There was easily enough money in the account to cover it, but despite having received certified proof that I'm a grown up when I opened the account Santander seem to think they have the right to stop me spending my own money! When I asked what I could have done to prevent this, they said "nothing, as it's automated" - how comforting! I got £30 compensation, but that's nowhere near enough for the stress of nearly losing the home we wanted (&needed) and the embarrassment of the letting agents and landlord treating me like a wanted criminal. Am looking to switch in the very near future. Reviewed on: 21st November 2016

I use more than 7 years I am happy with...

5
I use more than 7 years I am happy with them service Reviewed on: 13th April 2024

The bank is the best in the world.

5
The bank is the best in the world. Reviewed on: 12th April 2024

Excellent service and products

5
I have been with Santander through default when they took over my previous bank. However I have stayed as very happy with their systems and also their changing products like savings accounts that are very competitive. Reviewed on: 12th April 2024

Quality service Customer friendly & excellent

5
Quality service Customer friendly & excellent Reviewed on: 12th April 2024

The cashback on bills is a benefit

5
The cashback on bills is a benefit Reviewed on: 12th April 2024

Banked here since I was 10 and never had a...

5
Banked here since I was 10 and never had a problem Reviewed on: 12th April 2024

Great app and enjoy getting my cashback

5
Great app and enjoy getting my cashback Reviewed on: 6th April 2024

I found their service to be satisfactory

3
I found their service to be satisfactory, no more, no less. I probably didn’t fully maximise the offers that were available, but was satisfied. Reviewed on: 2nd April 2024

I'm a 77 yr old pensioner and unfortunately I was sc...

1
I'm a 77 yr old pensioner and unfortunately I was scammed and duped into downloading the "AnyDesk App" to help open a "MoonPay" account to transfer money held in a "Blockchain" wallet to my Santander account. Instead of recieving funds I lost money. Be very aware, in finding myself in this horrible situation Santander are quite heartless, and so too ActionFraud.police.uk. The morale of the story is don't get scammed because despite what your told nobody will help you. least of all Santander if you bank with them. Reviewed on: 1st April 2024

value for money

5
it provides best interest rate and high street service Reviewed on: 18th March 2024

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