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Santander: 123 Current Account reviews

Name: 123 Current Account
Rating: 4.19 (1227 reviews)

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4.16

Based on 1,227 reviews, last reviewed 17th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Great Bank One of the few banks that offer an account with a low minimum pay in each month, I have banked with them for over 40 years and never had a problem, th... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Not a save bank! Lost a lot of money because of them! Some time ago, I had Open Bank block my account there because suspicious debits were being attempted. A week after the account was blocked, Open Bank ... Read more Reviewed on: 17th September 2024

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account reviews (1227)

Review of the Santander, 123 Current Account:

Nearly lost me a home

First they increased the monthly fee from £2 to £5...then they cut the interest rate from 3% to 1.5%...well ok that's market forces at work, I guess I understand...but what really got my goat? When we moved house earlier this year, I needed to transfer a lump sum for a rental deposit...Santander blocked it because it "didn't fit my regular spending pattern". Well of course not, moving house is not a regular occurrence! There was easily enough money in the account to cover it, but despite having received certified proof that I'm a grown up when I opened the account Santander seem to think they have the right to stop me spending my own money! When I asked what I could have done to prevent this, they said "nothing, as it's automated" - how comforting! I got £30 compensation, but that's nowhere near enough for the stress of nearly losing the home we wanted (&needed) and the embarrassment of the letting agents and landlord treating me like a wanted criminal. Am looking to switch in the very near future. Reviewed on: 21st November 2016

Used santander for over 10 years

Used for many years, easy to use app - helpful online/phone customer service and great products/account offers! Reviewed on: 15th March 2024

Excellent work

Excellent work and keep it up because there is always room for improvement Reviewed on: 15th March 2024

Cashback on house hold bills and balance on interest...

Cashback on house hold bills and balance on interest is very good. Reviewed on: 15th March 2024

Reliable bank and fast and good customer support

Reliable bank and fast and good customer support Reviewed on: 14th March 2024

Easypeasy

Easy to use very helpful when needed Reviewed on: 12th March 2024

good service on and offline..

accessible by phone in the event of an out of the ordinary problem problem Reviewed on: 12th March 2024

Very helpful

I have called into their branch a couple of times and they are very helpful and efficient Reviewed on: 5th March 2024

Pretty faultless in the 20 years I have been with them.

Pretty faultless in the 20 years I have been with them. I have felt no reason to change to any other bank. Reviewed on: 5th March 2024

Early days...

Started very recently, so little by way of experience here. So far, so good. Reviewed on: 27th February 2024

Decent for a while

It was a good product back in the day, when it would give a decent interest rate. Through time, it fell back against the competition. Reviewed on: 22nd February 2024

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