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Santander: Cash ISA reviews

View other Santander products
3.51
Based on 75 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
23%
See only 3 star reviews
11%
See only 2 star reviews
7%
See only 1 star reviews
24%

Latest highest rating:

5

They gave me the best percentage for an isa out of a... They gave me the best percentage for an isa out of all the major banks and I shall be returning. Reviewed on: 24th March 2026
Curtis Johnson's avatar
Curtis Johnson

Latest lowest rating:

2

Poor customer service Only open 3 days per week only 1 member of staff working behind counter Reviewed on: 23rd January 2026
Kev's avatar
Kev
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About this product

Santander have a range of ISAs with a choice of fixed rates and variable rates.

The Santander Easy Access ISA needs a minimum deposit of £500 to open the account. Santander offer a one year or two year fixed rate ISA. You can manage your account via telephone banking, branch or by online and mobile banking.

Santander cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Cash ISA reviews (75)

Stop increasing fees

3
Been with santander for a while now but not impressed with increasing fees, especially now there are other high Street competitors on the market. Time for a change? Reviewed on: 8th September 2016
Sam Roberts 's avatar
Sam Roberts

Great customer service

5
Always professional and helpful and service with a smile Reviewed on: 8th September 2016
Fi's avatar
Fi

one two three

5
they have cut the interest rate :( Reviewed on: 8th September 2016
Paul Spark's avatar
Paul Spark

hmmmm.....

3
I opened an account online years ago but never deposited any funds in it. I still receive annual paper statements on my £0 balance though which feels a bit redundant. Reviewed on: 8th September 2016
Michael Fotis's avatar
Michael Fotis

Good Overall

4
Santander is good overall but the increase in fees for the 123 account on top of the reduction of interest are forcing me to look elsewhere for a current account. Reviewed on: 8th September 2016
Fee Hawkes's avatar
Fee Hawkes

Great customer service

5
We have been with Santander for many years and love the customer service and the simple transactions, fantastic! Reviewed on: 8th September 2016
Angie's avatar
Angie

not very good

1
Day to day contact not helpful. I terms of investment didn't really help at all or let me know about new plans that were offered Reviewed on: 8th September 2016
shelly wynn's avatar
shelly wynn

Good Customer Service

5
I've had go contact Santander a few times recently, and they have always been very helpful and friendly. Reviewed on: 8th September 2016
Jacinta Hunt 's avatar
Jacinta Hunt

Santander Isa - average interest rate

2
Ive been a customer of Santander for many years. They are an all round average bank, especially when it comes to online banking and customer service. The interest on this ISA is poor to say the least compared to similar products offered by banks. Reviewed on: 8th September 2016
Adam Stein's avatar
Adam Stein

Easy peasy

5
Customer service is fantastic friendly and informative staff. Everyone I spoke to was very helpful and helped solve my queries regarding my bank account. Reviewed on: 8th September 2016
Sarah Lou L's avatar
Sarah Lou L

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