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Santander: Cash ISA reviews

3.06
Based on 68 reviews, last reviewed 19th Apr 2025
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
32%
See only 4 star reviews
24%
See only 3 star reviews
12%
See only 2 star reviews
6%
See only 1 star reviews
26%

Latest highest rating:

5

Very helpful bank teams assisted in making the decis... Very helpful bank teams assisted in making the decisions. Reviewed on: 19th April 2025
Miranda 's avatar
Miranda

Latest lowest rating:

1

Absolutely terrible return. Absolutely terrible return. Lost £400 over 4 year period despite other competitors making a good return. Could have made £5,200 on a cash ISA. Obvio... Read more Reviewed on: 16th March 2025
DavidD A's avatar
DavidD A

About this product

Santander have a range of ISAs with a choice of fixed rates and variable rates.

The Santander Easy Access ISA needs a minimum deposit of £500 to open the account. Santander offer a one year or two year fixed rate ISA. You can manage your account via telephone banking, branch or by online and mobile banking.

Santander cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Cash ISA reviews (68)

Rewarding and Hassle Free

3
Although Santander is reducing the interest rate on its 123 current account it still allows customers to benefit from a generous cashback allowance on bills such as broadband, mortgage, and utilities and in addition has always had a helpful, responsive customer service centre. Considering how many similar organisations have foreign based call centres or take forever to respond to a query this makes them comparatively competitive, which is why I would still recommend Santander when all things are considered. Reviewed on: 9th September 2016

Best interest rates

4
Santander always seem to offer the best interest rates on ISAs and are really easy to deal with. I always shop around but end up coming back to Santander when opening new savings accounts. Reviewed on: 9th September 2016

Good experience with some Branch Staffbut...

4
I had an ISA with Santander but moved as the rate fell and I could get a better rate elsewhere. Have to say that the service in branch is a little hit and miss from those who can't be more helpful to those who just can't seem to be bothered. Reviewed on: 8th September 2016

Stop increasing fees

3
Been with santander for a while now but not impressed with increasing fees, especially now there are other high Street competitors on the market. Time for a change? Reviewed on: 8th September 2016

Great customer service

5
Always professional and helpful and service with a smile Reviewed on: 8th September 2016

one two three

5
they have cut the interest rate :( Reviewed on: 8th September 2016

hmmmm.....

3
I opened an account online years ago but never deposited any funds in it. I still receive annual paper statements on my £0 balance though which feels a bit redundant. Reviewed on: 8th September 2016

Good Overall

4
Santander is good overall but the increase in fees for the 123 account on top of the reduction of interest are forcing me to look elsewhere for a current account. Reviewed on: 8th September 2016

Great customer service

5
We have been with Santander for many years and love the customer service and the simple transactions, fantastic! Reviewed on: 8th September 2016

not very good

1
Day to day contact not helpful. I terms of investment didn't really help at all or let me know about new plans that were offered Reviewed on: 8th September 2016

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