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Santander: ISA reviews

Name: ISA
Rating: 3.25 (64 reviews)

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2.81

Based on 64 reviews, last reviewed 18th Nov 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

25%

13%

27%

Latest highest rating:

5

Opening the account was very straightforward. Opening the account was very straightforward.The Santander app has recently had a makeover and is now even more appealing and user friendly. Interest ... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

A huge mistake Since I was already a Santander customer I foolishly decided to invest a large lump sum in one of their stocks and shares ISAs at low to medium risk. ... Read more Reviewed on: 18th November 2024

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About this product

Santander ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Santander is really like. Oh, and if you have experience using a Santander ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Santander ISA reviews (64)

nightmare of accessing

Expensive to set up. Then for the 2 months afterwards i have not been able to access it online. Locked for "technical reasons" they dont understand Every telephone inquiry leads to a promise that someone will call in a few days. Never do. At the time of writing this i have been waiting 30 minutes for a phone call answer. Also a pain is the fact that the investment hub is not available to manage online if your status is a Power of Attorney for the owner. You have to write letters requesting transfers and this takes at least a week. I made a complaint several weeks ago but never heard anything back. Reviewed on: 3rd October 2023

Accurate and easy access to my money

Have favourable view of their savings accounts Reviewed on: 17th September 2023

Worse investment decision ever

Cost me a lot of money for advice, spent over 1000 on fees for the luxury of my investment losing 4000 over past 2 years and falling week by week. Will never invest with Santander again and hoping to get some money back before pulling out completely and doing a bank switch Reviewed on: 18th August 2023

Poor performance

Do not invest in their stocks and shares isa mine has lost 13% in the last 18 months you will be paying a fee to them for failure, they haven't a clue and are not interested in looking after your money its the worst decision I have made. Reviewed on: 16th August 2023

If you like giving you money away

Just invest with the Santander investment hub. Their Atlas products are rubbish. I blame myself for leaving it in their hands, have taken steps to remove and reorganize under my own control. Big disappointment 5 years wasted. Reviewed on: 26th July 2023

Worst ISA on the market

Been in Santander ISA for 5 years £70000 invested have lost over £1000 - absolute rubbish - do not even consider this company as an investment - check out Vanguard Reviewed on: 18th July 2023

Worst investment advice ever

Cold called by Santander. Financial advisor would help me invest. Charged me £750 plus £300 a year to manage plus £150 per year for their 'hub'. Investment has lost 10% of its value in a year despite being 'low to medium risk'. Totally mis-sold. If anyone is thinking of a stocks and shares ISA with Santander then DON'T DO IT! Every month the value of my ISA goes down and down, its now even beyond their 'worst case' scenario. They are clueless!! Reviewed on: 10th July 2023

Absolute rubbish

Been with this fund for 5 years £70,000 invested - the return minus £250 - if you have any sense put your money elsewhere Reviewed on: 14th June 2023

Bes RTate

Santander had the best 1 year ISA rate this year Reviewed on: 3rd April 2023

Fuss free and easy to use

Always had competitive savings rates Reviewed on: 3rd April 2023

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