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Santander: Cash ISA reviews

Name: Cash ISA
Rating: 3.22 (65 reviews)

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2.82

Based on 65 reviews, last reviewed 16th Mar 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

25%

12%

28%

Latest highest rating:

5

Opening the account was very straightforward. Opening the account was very straightforward.The Santander app has recently had a makeover and is now even more appealing and user friendly. Interest ... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Absolutely terrible return. Absolutely terrible return. Lost £400 over 4 year period despite other competitors making a good return. Could have made £5,200 on a cash ISA. Obvio... Read more Reviewed on: 16th March 2025

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About this product

Santander have a range of ISAs with a choice of fixed rates and variable rates.

The Santander Easy Access ISA needs a minimum deposit of £500 to open the account. Santander offer a one year or two year fixed rate ISA. You can manage your account via telephone banking, branch or by online and mobile banking.

Santander cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Cash ISA reviews (65)

Review of the Santander, Cash ISA:

Banking made simple

I was in need of two savings accounts for my children but needed to retain access. The staff in my local branch were able to help me despite not having an appointment. I now have all accounts linked via online banking and it's easy to manage and transfer funds. Reviewed on: 7th September 2016

Absolutely terrible return.

Absolutely terrible return. Lost £400 over 4 year period despite other competitors making a good return. Could have made £5,200 on a cash ISA. Obviously their investing department are only interested in the fees. Never again! Reviewed on: 16th March 2025

A huge mistake

Since I was already a Santander customer I foolishly decided to invest a large lump sum in one of their stocks and shares ISAs at low to medium risk. Since then I have watched the fund shed its value and sink to a level from which it has remained virtually static showing no signs of ever recovering. Why am I paying fees for this? Steer well clear. Reviewed on: 18th November 2024

Santander - worst stocks and shares ISA imaginable.

Dreadful. Huge fees, and they lost me thousands of pounds and decimated my life savings with their stocks and shares ISA. Awful company, terrible service. Reviewed on: 30th July 2024

Opening the account was very straightforward.

Opening the account was very straightforward.The Santander app has recently had a makeover and is now even more appealing and user friendly. Interest rates are up with the best too . Reviewed on: 24th May 2024

I won't be using Santander again.

I won't be using Santander again. Firstly, the website looks like something from the late 90's. Strangely, the 'Close my account' button doesn't work. They are also obsessed with fraud prevention, with regular emails being sent and relentless security messages every time you want to transfer any money. Reviewed on: 12th May 2024

Good rate and service from a well known company.

Good rate and service from a well known company. Reviewed on: 15th April 2024

Dishonest

Almost one year later and Santander have still not fulfilled their T&Cs – I’m still owed a £50 voucher for an ISA transfer over to them. I have followed this up with them multiple times with still no luck in them fulfilling their obligations. The time and effort involved is not worth the £50 I am trying to retrieve. They also make it incredibly difficult to contact them – no option of an email. Instead you have to wait a stupid amount of time to be connected to someone on the phone. You have to go through a ridiculous automated process and just try your luck to get connected to an actual human being. I will move my ISA next month and never bank with Santander again Reviewed on: 20th March 2024

top interest rates for isa's.

they usually have the top interest rates for isa's. I have had my isa with them for a number of years and at the time of renewal of a fixed rate they come out best every time Reviewed on: 21st February 2024

Bumbling incompetent service

Bumbling incompetent service - really the worst catalogue of disastrous errors I've ever come across with a financial institution. And an escalation to Customer Relations fixed absolutely nothing. Ombudsman, here I come! Reviewed on: 15th February 2024

Santander ISA

Ample choice of reputed investment companies, notably some not easily accessible elsewhere. Good value. Reviewed on: 15th February 2024

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