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Scottish Building Society: Savings reviews

4.82
Based on 1,934 reviews, last reviewed 28th Feb 2025
8% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

First class service

5
Staff always friendly and attentive. Reviewed on: 11th September 2024

In branch service review

5
Really appreciate doing things in person and completely without email. Reviewed on: 4th February 2025

Helpful and knowledgeable staff

5
Helpful staff member in telephone conversation to discuss repayment of investment. Reviewed on: 4th February 2025

Helpful, pleasant, informative

5
My experience today was good. Representitive was very helpful and informative. She gave lots of good advice and I was pleased with the information I received. Reviewed on: 3rd February 2025

Helpful Scots save

5
Good interest rates. It's Scottish too. Reviewed on: 3rd February 2025

Traditional, personal, Scottish

4
Personal service either by phone or face-to-face. Reviewed on: 3rd February 2025

Traditional, Scottish, honourable

5
Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite office but I understand the need to keep our costs down and interest rates competitive. Reviewed on: 31st January 2025

In branch service review

3
Used the building society when there was a local branch but when that closed it was not convenient or easy to access. Reviewed on: 31st January 2025

On the ball

5
Very efficient when renewing savings. Should make it easier for customers to get their cash if not investing. Customers should be notified of interest earned. Reviewed on: 31st January 2025

Welcoming, knowledgeable, friendly

5
Clear advice. Excellent service. Easy to talk to. Reviewed on: 31st January 2025

Professional, courteous, friendly

5
Once again, excellent service from Mudassar. Reviewed on: 31st January 2025

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