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Scottish Building Society: Savings reviews

4.82
Based on 1,750 reviews, last reviewed 29th Nov 2024
3% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1750)

Review of the Scottish Building Society, Savings:

Caring, efficient, safe

5
I think our experience of dealing with the staff in Edinburgh has always been positive, friendly and welcoming. Reviewed on: 28th October 2024

Could do better

4
I like the Scottish Building Society because it is local, but - I don't do electronic banking. Every year I have to phone you to request a statement of interest received and balances which you send out (so I assume a lot of other people do too), why do you not send it out automatically. Reviewed on: 21st October 2024

Friendly, competent, efficient

5
I enjoy the fact I can use a branch and not be forced to go online if I do not wish to. Reviewed on: 15th October 2024

Friendly and efficient

5
Good communication throughout my recent transactions with the Society. Reviewed on: 15th October 2024

Professional and reliable

5
Very quick and very easy to open an account. A pleasure. Reviewed on: 15th October 2024

Courteous, helpful, patient

5
Friendly smiling staff. Clear explanations. Helpful. No pressure. Reviewed on: 15th October 2024

Friendly, efficient, easy

5
Friendly service. Products clearly explained. I prefer to deal in person in a branch rather than online so this was ideal. Reviewed on: 15th October 2024

Professional, friendly, supportive

5
The new branch and central location in Edinburgh is a big plus for me. Reviewed on: 15th October 2024

Fair, dependable, efficient

5
Friendly and efficient service - as always. Reviewed on: 14th October 2024

Efficient, courteous, friendly

5
We only have the savings bond, so very little contact or use of the service, but staff are always knowledgeable, efficient and friendly. We like the personal service. Rates are competitive. Requested tax certificate and it arrived in the next day's post. Reviewed on: 14th October 2024

Friendly, enthusiastic, proactive

5
Helpful, friendly staff who are happy to meet and discuss in full all options and services available, making it all very clear and easy to follow. Reviewed on: 14th October 2024

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