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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,688 reviews, last reviewed 1st Jul 2026
41% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service by Loraine in Glasgow. Great service by Loraine in Glasgow. Closure of account into regular saver completed swiftly and efficiently, not to mention with a friendly smile. Sa... Read more Reviewed on: 1st July 2026
Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3672)

First class service

5
Branch manager was very efficient, friendly and most pleasant. No suggestions for improvement. Reviewed on: 5th March 2025

Best for Scotland

5
Courtesy, patience, understanding - exactly what I needed. Thank you SBS for being there for me, don't know of any improvements you could or should implement at all. Reviewed on: 4th March 2025

In branch service review

5
Polite, personable and professional. Reviewed on: 4th March 2025

Professional, supportive, caring

5
I had 2 months of very stressful communication with the previous co. my ISA was with. After many calls it eventually got transferred. They were kind and caring to me, above the call of duty. Reviewed on: 4th March 2025

In branch service review

4
I was contacted re. my matured savings bond. I had inadvertently responded too late but I was advised that the money could be reinvested into a different bond with lower rates. Clearly explained to me and the new bond certification arrived the next day. Reviewed on: 3rd March 2025

Very good service

5
Very helpful and friendly - everything well explained. Reviewed on: 3rd March 2025

Indutry roll models

5
Reasonably easy to get through. Product transfer straightforward. Competitive rates and helpful people. Reviewed on: 3rd March 2025

Friendly, efficient, value

5
Scottish are friendly, efficient and approachable. Good advisors and competitive. Reviewed on: 3rd March 2025

Appreciate personal service

5
Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

In branch service review

5
In-branch always helpful and efficient. Better online system needed. Reviewed on: 28th February 2025

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