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Scottish Building Society: Savings reviews

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4.82
Based on 1,750 reviews, last reviewed 29th Nov 2024
28% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
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Mark J
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1750)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

4
Staff are welcoming, engaging and supporting, but it would be better if from the start it was confirmed that all intention would be postal. Reviewed on: 16th March 2022
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Mutually owned, local

4
In a world where there is global pressure to privatise everything, it is refreshing to see some businesses that are still mutual. Also, it is nice to have a branch network where you can speak to friendly staff. Reviewed on: 7th October 2024
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Verified Member

Professional, helpful, pleasant

5
Your Glasgow branch being centrally situated is easy to reach by public transport, where your staff gave excellent service. Reviewed on: 7th October 2024
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Traditional, elusive, friendly

4
Access is very limited as you keep closing access points. Reviewed on: 30th September 2024
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Verified Member

Efficient, accommodating and customer friendly

5
Attentive to the wishes of the customer. Reviewed on: 30th September 2024
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Verified Member

To the point

5
Staff were fantastic - as always. Reviewed on: 30th September 2024
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Verified Member

Very good staff

5
All very helpful, polite and helpfully informative. Staff were pleasant and easy to deal with. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
A warm welcome, followed up with a highly professional, friendly full explanation of how my wife and I could open up accounts with the Society. A very easy and pleasant experience on our first (and not the last) vist to the Queen Street branch. Impressed!!. Reviewed on: 30th September 2024
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Verified Member

Service, rates, excellent

5
Walked in to smiling staff, attended to immediately, explained what I wanted, no pressure, all done and dusted efficiently. No stupid sales talk. I was given a leaflet with all the savings you have. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
As an 'oldie' it was refreshing to find a Society which allowed access to an individual as opposed to having to do things online which can be a real problem for people of a certain age group. Reviewed on: 30th September 2024
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Verified Member

Quietly efficient Society

5
Asked to open a savings account, I was given the options, forms completed, passbook etc. arrived by post two days later. Reviewed on: 30th September 2024
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